By Richard on Wednesday, 11 October 2017
Posted in General
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After updating to Joomla 3.8.1, an error appears when anyone tries to register on the site (see image)

You can access the login menu here
Hey Richard,

This is a common problem that people face with Joomla and it isn't related to our extensions. It is related to the permissions of your cache folder. Take a look at the post here, https://forum.joomla.org/viewtopic.php?t=928829
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Wednesday, 11 October 2017 10:15
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Hi Mark, I haven't changed any cache settings, the problem could be related to PayPlans (I installed it just before updating to J3.8.1), how do i uninstall PayPlans to check? I can always install it again as i haven't set anything up properly yet.

Is it Extensions-Manage-Manage-Components and delete PayPlans 3.6.3 and it will remove everything else?
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Wednesday, 11 October 2017 20:58
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Update

Hi Mark, I just noticed the admin cache folder that normally holds the JUsertube cache files is missing and when i added it, the problem disappeared.

It seems Joomla removed it during the update to J3.8.1

All fine now and thank you for your help (the link was the right direction to go)!
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Wednesday, 11 October 2017 21:39
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Thanks for updating me on this and glad that your issues are resolved now
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Wednesday, 11 October 2017 21:46
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