Registration email not working
By Tomasz Karasinski on Tuesday, 19 August 2014
Posted in Technical Issues
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Hi

I'm testing the EasySocial and EasyDiscuss on my website and I have one major problem - new users can't finish the registration process because they don't receive e-mails from my site. I was wondering if that has something to do with the general EasySocial's email activity, because I've switched it all off.

The thing is that I don't want the system to send any emails to users when someone likes their reply or any of that stuff, but I surely want them to receive activation email when they register. Can anyone help?
Thanks for updating Tomasz You can refer to the guide here http://docs.stackideas.com/administrators/templating/customizing_email_logo to customize your email logo.
Mark
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Wednesday, 20 August 2014 01:37
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Hello Tomasz Karasinski,

Can you provide us with your Joomla backend and FTP access so we can help you check for it? Please advise.
Arlex Wong
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Tuesday, 19 August 2014 18:39
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Wow, you're quick;-) Yep, of course. The actual website on which I'm testing the whole stuff is based on http://www.cinemalife.pl. However I have copied the whole site to a different location, so you can play with it and find the solution of the activation email problem (please, please...), and I can keep on building the original project meanwhile. So the site you can log on to is on http://www.gosigkatt.pl, all the details and FTP access is attached to this post.
Tomasz Karasinski
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Tuesday, 19 August 2014 22:38
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Hello Tomasz,

Hm, I have just tried registering on your dev site and it seems to be working fine for me as you can see here, http://screencast.com/t/xses6RTR8 . This is the email that I have received upon registering on the site. Not really sure how to reproduce this issue though?
Mark
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Wednesday, 20 August 2014 00:30
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Hmm... Honestly I don't know why it didn't work for the first time, but now it also worked for me, on the same email. I thought that turning off all those notifications and not setting up the cronjobs might have had something to do here. Thanks for your help and sorry for wasting your time really;-)

One more thing - how can I change the EasySocial logo in this email and replace it with the logo of my website? I know there was a topic about changing the whole style of this email, but I can't find it now.
Tomasz Karasinski
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Wednesday, 20 August 2014 01:33
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