By Udi Naamani on Tuesday, 20 June 2017
Posted in General
Replies 14
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Views 366
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Hi

After the last upgrade
Our site stop to send registration approve massage to admin email
please advice
Udi Ertinet
Hi there,

It seems that we are blocked from entering your site as you can see here http://take.ms/4Ci2P. Please advice.
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Tuesday, 20 June 2017 10:30
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Sorry about it
please send me your IP

BR
UDI
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Tuesday, 20 June 2017 22:32
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Hi UDI,

This is our current IP: 175.139.129.82

Thanks for your cooperation.
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Wednesday, 21 June 2017 10:16
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Hi
Do you see out site now ?
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Wednesday, 21 June 2017 11:36
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We now able to access your site, but the login credential doesn't seems to work https://www.screencast.com/t/I3Tb1obgMy
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Wednesday, 21 June 2017 12:46
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where can I update the credential ?
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Wednesday, 21 June 2017 19:34
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You can update your Joomla backend and FTP access at http://stackideas.com/dashboard/site and can you add my current IP address 175.144.21.217 into your server whitelist because I was unable to access your site.
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Wednesday, 21 June 2017 23:13
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please check it out ..
I've update the credential and add your ip to whitelist
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Thursday, 22 June 2017 03:12
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Hi Rose,

I've tried to register into your site, seems like the email was generated and sent out in the email activities
https://www.screencast.com/t/a1HYNxOrbct https://www.screencast.com/t/4VwoYn6AMt
Can you check your mail inbox or perhaps in the spam box of email u**@u**os.co.il ?
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Thursday, 22 June 2017 10:53
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Hi

I've get the mail :-)
How can I change the maill address to another one ?
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Thursday, 22 June 2017 11:05
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Hi Rose,

You can change the email address for the admin user (username erti***)
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Thursday, 22 June 2017 12:29
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can I add another email ?
the site admin and the easysocial admin is not the same person ...
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Thursday, 22 June 2017 12:40
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You can enable the 'Receive System Emails' setting in the Joomla user by:
1. Click>User>manage>choose user admin: https://www.screencast.com/t/DDjjh0Oavbn
You can give it a try
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Thursday, 22 June 2017 12:58
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