Hey Mehrdad,

Firstly, thank you for your recent purchase of EasySocial Secondly, you really shouldn't set the permissions to "Administrator" by default because this means anyone that registers on your site are administrator's by default.

By the way, I can't seem to register on your site as I am not receiving any emails at all. Did you configure Joomla to use the correct email settings? You need to configure it under Global Configuration.

this component is for test and users can not see social page
users in this component is tester
i change their group to admin for debug (no problem all user is our account)

yes , send email have some problem but when i active test account in easysocial backend , yet error is show and user can not login !

in attached photo you can see accounts are active now but you can not login same other users

Hi Mehrdad,

I am sorry for the late reply.

I have tried to login to your backend but it seems the provided credentials do not work. http://screencast.com/t/jLt4ap7cBNLb . Can you provide us with the correct access so that we can debug this issue directly on your site.

Please advise.

Hi
you should login into my basic domain path. Easysocial installed in basic domain. no "en" sub domain.
please try again with attached url (in site details)

This is the exact site that we are trying to access to login and it isn't working.

i type user pass again in site details section

and:
Site address : volleyballiran.com (persian language - easysocial installed)
Easysocial front page : volleyballiran.com/s (test url -this is hidden address and my users do not see this url by any menu item , you should type it)

All of your user groups are in arabic and unfortunately I can't read arab so I really have no idea what they all mean. Based on the errors that I am getting in English, the problem seems to occur on Joomla's authentication plugin and I believe this has to do with your current "Joomla User Groups" setup.

i change default group name to register and defualt profile to public

thank you for support but i solve problem myself. change site language to English = big problem for my users
this website have more users , i can't risk

please guide me to solve problem myself

Hey Mehrdad,

Sorry about that, I was debugging the site half way earlier. Can you also please rename the view levels into english? /administrator/index.php?option=com_users&view=levels

Hi Mark
i translate 3 basic permission levels (registered , admin , super administrator)
i want all users do register in "register" group and use "registered" permission level

Yes. problem is fixed. thank you very much

Hi Mehrdad,

You are most welcome. Glad that your issue has been resolved now.