By Jaufré Aligé on Friday, 24 July 2015
Posted in Post Sales
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Ok, so I'll repeat one last time, cause I already explained by e-mail, then on your former support platform, and now someone asks me to come here...

SO ! Here are the last episodes of this exciting series lol :

Hi,

I know and I'm really sorry but I can't give you acces to this server. I have some elements in "all languages" because it's language specific and some peaple do speak french and english, but some other elements, like mini-games are posted in both languages, so I don't want them to be her twice.
I'm sorry but as I said I can't give acces and unfortunately, I'm running out of time.

Regards,
Jaufré

Le 24/07/2015 07:14, Ahmad Justin a écrit :
> Hi Jaufré,
>
> Thank you for your inquiry. My name is Justin and I am a member of Stack Ideas' marketing team. I'll assist you with your ticket for today.
>
> I've checked your ticket's record and it appears that you've sent another refund request prior to this one, under ticket #43160. The previous ticket mentioned about how you were unable to set any modules while in this one, you have some issue related to our multi-language setup. I've talked to the team, and your issue was already address here stackideas.com/forums/all-language-posts-counted-in-categories-display . We did some checks and we are fixing some of the issue that you've shared, particularly the ones with category. However, as for your bad aliases, we need you to assist us so that we can assist you with the issue. Without site access, we're actually just as blind as a bat.
>
> Have you set your blog post to it's preferred languages? I noticed that from your screenshot, your category is set to "All languages".
>
> I really hope that we can work together to fix this so that the issue won't happen again to another user. Fixing this shouldn't take long; especially when our team have access to your site.
>
> Looking forward to hear from you.
>
> Regards,
> Ahmad Justin
> Marketing Team
> Stackideas.com

I'm really out of time, so please stop making me play the parrot lol.

Regards,
Jaufré
Hi Jaufré,

Thank you for starting a new thread. Justin here, the same Justin that was handling your ticket. I believe we are discussing about your refund request via your ticket (ticket # 43162). To avoid any confusions, and to ensure that our response is uninterrupted, please refrain from using multiple platforms to discuss about the same issue/requests.

Having said that, I'll mark this thread as solved and close it. Let's continue in your ticket, shall we?
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Friday, 24 July 2015 15:43
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