recaptcha registration issue
By adam george on Tuesday, 09 January 2018
Posted in General
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Hello

I am having an issue getting the google reCAPTCHA working.
If i don't have it showing im getting heaps of fake users joining up and when i do have it showing I get an error message

"There was some error in the registration form. Please proceed with full registration."

And you still cant register when you fill out the details again.

Wish you would do your own spam filter in the registration.

Anyway could you please help with this not sure what i am setting up wrong.

Thanks Adam
Hi Adam,

It seems like the site key and secret key in both CAPTCHA - reCAPTCHA plugin and in the EasySocial's custom field app was different http://take.ms/Sxy9QC
May I know which one that are you using currently?
Muhammad Fadhli
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Tuesday, 09 January 2018 11:50
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The plug in was correct. I created a new recaptcha key before i asked you for help to see if a new key would help. Updated it in easysocial but still cant register an account.
adam george
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Tuesday, 09 January 2018 12:20
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Thanks Adam for your cooperation, I inspect that your recaptcha is user older version (ver.1) where the current version of it is actually 2.0.161 http://take.ms/d6Jpv
Can I have permission to reinstall the recaptcha app in the EasySocial back?
Muhammad Fadhli
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Tuesday, 09 January 2018 16:05
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Yes you can reinstall the recaptcha app in the EasySocial backend.

Thanks
adam george
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Tuesday, 09 January 2018 16:52
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I've update the recaptcha app in your EasySocial and its running the latest version
And I've tried to register into your site, seems to be works fine now http://take.ms/9LLP7
Can you give it another try now Adam ?
Muhammad Fadhli
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Tuesday, 09 January 2018 17:10
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Yes it worked. Thank you so much.
adam george
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Tuesday, 09 January 2018 17:58
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You are most welcome Adam Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
Muhammad Fadhli
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Tuesday, 09 January 2018 18:03
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