By Slim on Wednesday, 03 May 2017
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Hi,

The conversation window must receive messages in real time ... like the facebook chat box receive the messages when someone is writing you and hit ENTER.

Thank you.
Thanks for the input on this Christian
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Wednesday, 03 May 2017 21:22
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You are welcome!
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Wednesday, 03 May 2017 21:32
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Hi,

Just notice: ConverseKit doesn't receive the second message if you don't reload or navigate to another page on site.

If the "real time conversation" will be in a future release this will never be a problem
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Wednesday, 03 May 2017 23:12
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Noted, thanks for the heads up on this.
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Wednesday, 03 May 2017 23:27
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Isn't this just a " Monitoring Interval (Seconds) " issue? Or is this not possible at all yet?
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Thursday, 04 May 2017 22:59
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It's not a monitoring issue. This is not possible at all yet as the scripts aren't checking for any "opened" chats
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Thursday, 04 May 2017 23:02
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So what is the purpose of the Monitoring Interval?
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Thursday, 04 May 2017 23:11
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To send the message!
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Thursday, 04 May 2017 23:16
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Sorry I think I misunderstood your question. What Christian was pointing out was having an immediate response as soon as you hit the enter key.

And yes, it is dependent on the interval but it doesn't make sense for it to query every miliseconds.
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Thursday, 04 May 2017 23:17
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gotcha...so you are coming out with something that is more efficient (or update) that will be similar to a real-time chat?
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Thursday, 04 May 2017 23:22
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I am not sure if this is even possible on a normal web host because these technologies requires a middle-ware on the web server (using push technology)
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Thursday, 04 May 2017 23:45
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Seems like ES should offer hosting
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Thursday, 04 May 2017 23:51
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Can be an option in back end to activate real time message and advice the user about it I really think this is a real improvement to ES ... can "connect" people in "real time"

In my opinion can be a delay until receving the message (1-2 sec...maybe 4) ...The idea is that a chat window open to receive the messages ... and meaby to notify the user who sent the message about the status of reading
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Friday, 05 May 2017 00:03
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Real time updates would require some sort of push / comet architecture in which 99% of the time, hosting companies wouldn't allow that to happen. Setting an interval that is too low will also cause an alert in your hosting's end because they will claim that you are using above the allowed cpu usage and you either need to upgrade your plan or switch to a vps.

In order to get this to work, we need a middle-ware that transmits the data from your servers to the middle-ware and back to the client. It is a tricky process considering that the data is being transmitted to several different places and not to mention the whole fiasco about EU laws which prohibits data being transmitted.

All of these cool technologies are cool and awesome but it all comes with a price. If you intend to build a social network that could scale up to millions of users but still want to pay dirt cheap prices on hosting companies, it'll never be possible. It really isn't an issue with the software's code not being optimized but rather, the infrastructure is limiting you.
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Friday, 05 May 2017 12:02
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I think is very obviously ... If you intend to build a social network that could scale up to millions of users you must invest in server because i'm pretty sure you earn something from it ... it's not much but i'm already on vps: 4 cpu 2Gh and 6Gb+2Gb swap ... for now i think it's ok ...

When you chat with someone on the conversation window from ES the participants receive the messages ... the ConverseKit doesn't ... A user from my site noticed this and told me ... he said this is a bug and sent me a picture to show me that the conversation in ConverseKit is not synchronized with the same conversation in ES ...
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Friday, 05 May 2017 16:15
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Yep, you are a pretty understanding customer and that is awesome. There are a lot of customers who think that the software should perform well on a normal shared hosting with the capability of hosting 1million users.
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Friday, 05 May 2017 17:33
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You can't aspect on that ... if you have 1 million users and every user upload 1 mb (photo) you have an issue from start )) because you must have 1Tb hdd .. and i don't count the things you can do on the community (likes, following, conversations and other stuff who are stored in database ... another space consumption), the cms and the list can continue...this is insane )) ... now, if you let the user uploading 500 photo (on profile, group and page and every user can make only one group and page) and a photo has an average of 50 kb, one user can consume like 25 mb per profile, group and page ( let's say an average of 50 mb per user) ... you must have 50 Tb hbb ... This is the first thing you must think and you don't need to know much about the connections made to the server, the consumption of the resources , the bandwidth for upload and so on ...

This can be solved by displaying a minimum requirements and an option on back-end to switch on this kind of behavior ... with a big warning ... don't switch this on if you don't have at least a VPS with x CPU cores and x Gb RAM

So, you will improve ConverseKit to behave like a real chat window?
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Friday, 05 May 2017 19:11
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My final thoughts on this are if have a million customers, I'm pretty sure I will have a custom platform anyway...that said, I think there is a reasonable expectation of a component to work as users expect it to (based on how it is presented in a social network). I haven't really had a lot of users test out Conversekit yet so right now I'm ok with it...but it does beg the question, what was Conversekit designed for? Is it just a different way to display the existing conversation functionality of ES? or is it supposed to function like a chat box (real-time)? Thanks!
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Friday, 05 May 2017 21:56
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If ConverseKit doesn't function like a real chat is annoying for community members ... imagine a user who write something to another one and wait for an answer with the window chat open ... the "Web Push Notifications" app notifies you about receiving a message but in the window you can't see anything ...
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Friday, 05 May 2017 22:16
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Hm, I am a little lost when you mean real time. If user A is chatting with user B, when user B sends a message (while user A has his chat window open), then they will see a message (depending on how long the interval was configured to)
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Friday, 05 May 2017 22:44
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That would be my expectation - I cant speak for anyone elses issue
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Friday, 05 May 2017 23:19
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No, he doesn't receive the message ... that's what i'm trying to say ... i have set the "Monitoring Interval (Seconds)" to 1 second and nothing
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Friday, 05 May 2017 23:21
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It won't be immediate because I thought you were referring to an "immediate" response even if you set the interval to 1 second if that is what you mean.

Can you please create a new ticket for this Christian? I believe I may have misunderstood your request.
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Friday, 05 May 2017 23:23
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And if you have the ConverseKit close you receive only one message ... the second one you will receive after you refresh the page.
Can you reopen this ticket https://stackideas.com/forums/real-time-conversation ?
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Friday, 05 May 2017 23:28
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Yea, I have experienced that as well...just haven't had the time to deal with it
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Friday, 05 May 2017 23:40
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Cristian,

This ticket is already linked to one of the internal tickets for "real time" push notification. Is it possible for you to start a new thread?
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Friday, 05 May 2017 23:45
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Friday, 05 May 2017 23:57
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Thanks, it should actually respect the interval set in the back end but I will have a look at it
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Saturday, 06 May 2017 00:06
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Thank you for solving "the real chat" , receiving the messages with and the window open and convert the bubble to count the messages not the conversations. The fillter for contacts can be All, Online users, Online friends
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Tuesday, 23 May 2017 15:07
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No problem. If you have any suggestions, please do post them under the feature requests section under the forums.
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Tuesday, 23 May 2017 18:47
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