By Courtney on Tuesday, 10 December 2013
Posted in General Issues
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I made some changes with Easy Social and messed up... How do I erase and re-install a fresh copy of EasySocial?? I tried reinstall but the data was still on my website
Hello Courtney,

Sorry for the late reply. You will need to remove the date from the database as well. Please login your DB (phpMyAdmin) and the remove the tables for EasySocial. They are typically named

#__social_xxx

Please replace #__ with your own site's prefix. Please note that doing this will remove all the configurations you did before Hope this helps.

Thanks!
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Tuesday, 10 December 2013 17:02
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We'll before I erase it maybe you can help me.. I have two problems.. I tried to move the Easysocial Leaderhead box to the front page of my website which is a Rockettheme template, now I'm getting the error messages: Notifications- Unable to load tooltip content, Conversations- Unable to load tooltip content, Friend Request- Unable to load tooltip content.. In the News Feed all those buttons stop working too Me & Friends, Everyone and Following.. So trying to fix my mistake I tried this hack to fix it http://stackideas.com/forums/users-tooltip-in-the-stream.. And I got more errors, In my profile status box I'm getting this error- ×JSON Parse error: Unexpected identifier "Invalid".. And I replace all the code back to the original.. This is a lot would it be easier to just reinstall?? Thanks for all you help!!
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Wednesday, 11 December 2013 00:43
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Hello Courtney,

I am really sorry for the delay of this reply, we might have missed this post earlier. I believe I have already replied you in the ticket
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Thursday, 12 December 2013 23:01
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