Ratings not saving
By Danny Malouin on Friday, 14 November 2014
Posted in Technical Issues
Replies 5
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Views 748
Votes 0
Hi,

I have no idea why, but our ratings aren't saving ?
http://www.fondationhopitalverdun.com/blogue

Danny
hello danny,

It seems like when the user vote the rating, then it hitting 500 internal server error, can you provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
Arlex Wong
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Friday, 14 November 2014 01:55
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I attached a Joomla admin for you.
I don't see any errors in the error log
Danny
Danny Malouin
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Friday, 14 November 2014 02:20
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Hello Danny,

I'm sorry, but I don't see access details from you. Also, you might want to provide us your FTP as well.
Nik Faris
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Friday, 14 November 2014 10:50
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OK here is everything :-)
Danny Malouin
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Friday, 14 November 2014 20:55
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hello Danny,

I am really sorry for the delay of this reply as it is a weekend for us here.
It seems like this plugin causing the issues, i have help you temporary disabled this, the rating is working fine now.

AddThis - Bookmark and Sharing Tool
Arlex Wong
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Saturday, 15 November 2014 15:36
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