QuickPay payment gateway fails to register payment for recurring subscriptions
By Rasmus Bech - Opdag Verden on Wednesday, 30 May 2018
Posted in Payment Gateways
Replies 23
Likes 0
Views 1.1K
Votes 0
Hi

We had problems with our ePay payment gateway, and while trying to debug the problem, so you better could assist fixing the bug, I also tested the QuickPay payment gateway as well.

I found that it has it's own issues with recurring payments.

I can complete a recurring payment, and see the transaction linked to the invoice, with all the data from the QuickPay response. But the amount registered within PayPlans is 0, and therefore the invoice is not registered as paid, so the subscription is not activated. A normal fixed type subscription works, so the issue seems related to the recurring type.

With a fixed subscription I got a Gateway Txn Id, but with recurring subscription, this id was also 0. Instead I got a Gateway Subscription Id.

Also, I couldn't download the latest version of the QuickPay plugin - I got an error response. My test was on v. 3.4.1
Hello Rasmus,

Sorry for the inconvenience. I'll check app store download issue and will it soon.
Find attached kit of Quick pay payment method latest version and install it vai joomla extension manager.

ePay : Can you share me the subscription id's for which this issue is coming, so i'll check this issue.

update me.
Manisha Ranawat
·
Wednesday, 30 May 2018 12:26
·
0 Likes
·
0 Votes
·
0 Comments
·
I believe we got the ePay issue resolved, thanks.

As for QuickPay I just did another test - issue remains.

For a recurring subscription, the transaction message is: "Recurring profile has been created". Amount is 0, and subscription not paid/activated. Same as with the older version.
Rasmus Bech - Opdag Verden
·
Wednesday, 30 May 2018 14:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

Thanks for updating about ePay payment that issue is resolved.

I am checking quickpay , but no subscription purchased using quickpay at your end. i am checking at (https://www.opdagverden.dk)
Can you do one test payment using QuickPay app and let me know , so i'll check this issue.

Update me.
Manisha Ranawat
·
Wednesday, 30 May 2018 15:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Look at subscription ID 15681
Rasmus Bech - Opdag Verden
·
Wednesday, 30 May 2018 15:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

I checked the response and code, it seems bug in code.
I have done changes in code , find attached kit of quickpay, install it and do one recurring payment.

Could you help me to validatefurther recurring payment , it's working or not. For this, create one recurring plan with expiration time to 10 min. Then do the recurring payment, after 10 min check for further recurring payment done or not. Update me after doing one recurring payment and also update me. so i'll debug this issue directly at your site. Is it possible for you to provide me Ftp details.

Update me.
Manisha Ranawat
·
Wednesday, 30 May 2018 17:42
·
0 Likes
·
0 Votes
·
0 Comments
·
I updated the plugin, and tried to buy again - same error. So your changes doesn't seem to fix the issue unfortunately. You can see it with subscription 15690
Rasmus Bech - Opdag Verden
·
Wednesday, 30 May 2018 20:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

I checked this subscription , it's not updated as per code changes.
Can you provide me your site's ftp details or quickpay sandbox account, so i can check this issue.
Update me.
Manisha Ranawat
·
Wednesday, 30 May 2018 23:36
·
0 Likes
·
0 Votes
·
0 Comments
·
I updated the plugin using the file attached here.

But you can use these credentials to my QuickPay test account:

Merchant Id: 57512
Payment Window Key: 1df922e6afd2dd1d8a5be124826da824b58014f8cb450a879c025b14e39dfa5f
Agreement Id: 214504
Api User Key: 61496ef45755bc0c269702a07a3fd0684b82d442d7c8b5f05768110a66845b9a
Private Key: 9865fd8951cd70ed07c19c35e079c64d6b18e0661d2b348fac1433e7b71b84b7

You can see test card data here: https://learn.quickpay.net/tech-talk/appendixes/test/
Rasmus Bech - Opdag Verden
·
Thursday, 31 May 2018 01:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

Thanks for sharing details , i'll update you on this issue asap.
Manisha Ranawat
·
Thursday, 31 May 2018 10:39
·
0 Likes
·
0 Votes
·
0 Comments
·
Looking forward to it :-)
Rasmus Bech - Opdag Verden
·
Friday, 01 June 2018 16:15
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

I have done the changes, can i upload this plugin at your site.
Update me.
Manisha Ranawat
·
Friday, 01 June 2018 18:45
·
0 Likes
·
0 Votes
·
0 Comments
·
yes, or just drop the zip here...
Rasmus Bech - Opdag Verden
·
Friday, 01 June 2018 20:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Rasmus,

I just updated the Quickpay payment gateway at your site.
Please test recurring payment and update me with the results.
Manisha Ranawat
·
Friday, 01 June 2018 23:29
·
0 Likes
·
0 Votes
·
0 Comments
·
I've got the same problem. Quickpay gateway does not activate subscription after payment.
Wojciech
·
Friday, 08 June 2018 00:16
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Wojche,

Please find attached kit of quickpay, install it vai joomla extension manager.
Let me know if you have any issue.
Manisha Ranawat
·
Friday, 08 June 2018 02:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello

Where can I find the attachment? Could you please upload the latest version to the AppStore?
Wojciech
·
Friday, 08 June 2018 03:20
·
0 Likes
·
0 Votes
·
0 Comments
·
sorry for the inconvenience.
PFA.
Manisha Ranawat
·
Friday, 08 June 2018 10:39
·
0 Likes
·
0 Votes
·
0 Comments
·
I've updated Quickpay app version but subscriptions still do not activate after payment.
Wojciech
·
Friday, 08 June 2018 20:52
·
0 Likes
·
0 Votes
·
0 Comments
·
I've already replied you in your another forum post.
Manisha Ranawat
·
Friday, 08 June 2018 21:22
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post