Hi there,

It would be best if you can provide us with your backend and FTP access credentials for us further check on this issues. By the way, i suspected that you havent enabled this settings on your profile types' customs field as you can see here http://take.ms/ljIYb.

Please advice.

Fine..It works now..

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.