By Normand on Tuesday, 14 July 2015
Posted in General
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Hi Arlex

For my information, have you install some component in solinfo.dnsalias.con when you have debug reCaptcha issue??

Thank you
Hi Normand,

Yes, I have installed OSE-fileman extension in your site for troubleshoot recaptcha issues, because if i recall correctly you have mentioned that you do not have any FTP access in your server. By the way, I remember I have uninstalled that extension from your backend.
May i know that extension is it still exist?
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Tuesday, 14 July 2015 23:13
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No the extension still on it... So i have to uninstall it...

It's ok... But when you install some debug stuff on website, remember to say it to site owner

Thank you
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Wednesday, 15 July 2015 01:27
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Arlex... I can't reply to the otehr thread because forum indicate no subscription...

I for ignore /delete... If I delete file in ressource, Easy Social recreate it?
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Wednesday, 15 July 2015 01:31
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Hi Normand,

I'm really sorry for that I should uninstalled it immediately when I finish debugging last time, thanks for understand and advise.

Yes, I already pass to our marketing team help you check on this subscription issues, he will get back to you tomorrow morning.

Can you provide us some screenshot for this /media/com_easysocial/resource what file is that?

By right you shouldn't delete the file from the resource.
- default-1.3.29.js
- default-1.3.29.json (latest version)
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Wednesday, 15 July 2015 01:42
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Here a screenshoot
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Wednesday, 15 July 2015 06:05
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Hi Normand,

Sorry for late reply to this,

You can delete those file as I mentioned on my attachment screenshot below.
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Wednesday, 15 July 2015 09:54
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Hi Normad,

I forward our marketing team reply to you, because If I'm not wrong you already tell me you can't view the reply from your other thread right?

If yes, you can take a look of my attachment screenshot.
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Wednesday, 15 July 2015 10:54
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Hi

Mark answer me... I have post in wrong category! :S

Ok... So in ressource only js and json from last version are necessary?

Thank you for your help
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Wednesday, 15 July 2015 12:35
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hi Normand,

Yes Let us know if you need further assistance in the future.
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Wednesday, 15 July 2015 12:58
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