Hello James,

Do you mean when you trying to purge all the email activity then hitting that issues as you mentioned?

Can you provide us with your Joomla backend and FTP access so we can help you check on this?

*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.

Hi Arlex.

I will send you the login detail. Because I'm still learning a great deal, when you find the problem, can you tell me what you did to fix it, so I know for the future. I made a few test accounts, non of the accounts is getting notification about comments of likes and so on. I only get emails if i should approve someone sign up. I also need help with the script for my cron jobs. The important thing is that you please tell me what you did so I can learn.

Thanks Arlex

Details

Hello James,

I am really sorry for the delay of this reply as it is a weekend for us here.
I have tried to access in your backend, but i hitting this :

Warning

Username and password do not match or you do not have an account yet.

By the way, may i know your email notification is it also can't be send out to user? Please advise.