Publish any EasyBlog module, site crashes...!
By Chris Clay on Friday, 24 April 2015
Posted in Technical Issues
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Hi,

We're working on a new site that has EasyBlog installed. Every time we publish ANY EasyBlog module to a page, the page then loads completely blank (white). Even with Joomla's error reporting set to Maximum, no error message appears.

A few more details:


  • Nothing relevant is showing up in the cPanel error log.
  • The site is running Joomla 3.4.1, the latest version of EasyBlog (3.9.22295) and the latest versions of all the EasyBlog modules.
  • The site is currently running PHP 5.4, but we also tried changing it to PHP 5.3 and 5.5 (didn't make a difference.)
  • I tried changing the template to Bees 2 (one of the core templates) and the issue still happens.
  • There are no EasyBlog template overrides, and no EasyBlog (or Joomla) core files have been altered.


I'm running EasyBlog on other Joomla 3 sites and have never had this happen before... Any ideas? It's a big mystery, especially since Joomla error reporting isn't displaying any errors.

Chris
Hi Chris,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your Easyblog module version, it seems like only "Subscribe module" updated.

Can you update all the Easyblog module to 3.9.2 version in your site and see how it goes?
Arlex Wong
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Saturday, 25 April 2015 18:09
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Hi Chris,

I have try to publish some of the module but did not get any blank blog post. May I know which specify module that causes the error and also which page that showing blank page after the module have been publish?

Best regards
Christopher
Christopher Chiam
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Friday, 24 April 2015 16:36
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Hi Christopher,

Thanks for the quick reply. When I posted the issue above, I included some notes in the "Optional Information" field. They mention a specific page you can use to reproduce the issue, and I also gave a module name and ID. Simply publish that module, go to the URL I mentioned, and you'll see the problem.

Cheers,
Chris
Chris Clay
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Friday, 24 April 2015 23:35
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I thought we had already updated all the modules, but apparently not. I just updated them, published a few, and the issue seems to have been resolved. Thanks Arlex!
Chris Clay
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Thursday, 30 April 2015 09:23
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Hello Chris,

You are most welcome. Glad that your issue has been resolved now
Ezrul Fazwan
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Thursday, 30 April 2015 10:59
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