Hello Mark,

May I know what do you mean by

administrators get several mails when there is a new post.

Is it several mails which notifies the same post or several mails of different notification on the same post? Can you provide us the backend of your site, so that we can check the issues regarding the several mails which administer received?

Please be advise.
Thanks.

Hi,

it is several mails which notifies the same post. now i have disabled all notifications and only enabled "Notify admin on new entries". Strange thing is no mails are received at all...

i will create an account for you. which email address should i use?

Hello Mark Govaerts,

I am really sorry for the delay of this reply as it is a weekend for us here.
First thing you have to check your email activities is it got sent out the email notification to user?
If the email activities show out already sent, but your user doesn't receive any email notification, you have to provide us with your Joomla backend and FTP access so we can help you check this out? Please advise.

*You can put the information in the optional information field below. Don't worry about privacy. Only Support team can view the information.

Hi Arlex,

no worries. i'm not that fast too ;-)

at the moment there's no mail to the user at all. don't get it.

kind regards,
Mark

Hello Mark,

I've made a test post in your site and seems like the email notification is working fine. I did received the email: http://screencast.com/t/dGtEOsgkRBe . By the way, I saw that you have disabled this option: http://screencast.com/t/hXxywVjsvI . If this option is disabled, you have to run the cron task URL (http://www.yoursite.nl/index.php?option=com_easyblog&task=cron) manually to send the email unless you have set up a cronjob. Do you use cronjob? Please advise.

Hi Nick,

cronjob isn't running. so i have to enable "Send emails on page load" to send the mails? Have done that now.

i'm a bit confused by the desc "emails wil be processed every time the page loads". Is using cronjob better?

kind regards,
Mark

Hello Mark,

"emails wil be processed every time the page loads" means that every time your website page is loaded, it will automatically run the Cron task URL.

Yes, using cronjob is better. There are possibilities that when "Send email on page load" is enabled, it generates duplicate e-mails. Why? When the script executes, someone else might be viewing the page and before the e-mail get's dispatched, it get's created again.

I would strongly suggest that you consider creating a cron job instead of "Sending email on page load".

Hi Nick,

that explains why people get multiple emails. i will create the cronjob.

thanks fot the quick responses.

kind regards,

Mark

Hello Mark,

You're welcome.

One last question : when running the cronjob is there any message send ?

Hello Mark,

It depends. If you has filled in the email field in the cronjob setting page, it will send a debug message whether there is a problem or not with your command.