By Joshua on Monday, 30 October 2017
Posted in Technical Issues
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Hello,

User is unable to manage/remove social integration via the Edit Profile option. Please advise.

Thanks,
Joshua
Hi Joshua,

We have addressed this issue internally. I have helped you apply the fix into the following files.
JoomlaFolder/components/com_easysocial/themes/wireframe/profile/edit/facebook.php
JoomlaFolder/components/com_easysocial/themes/wireframe/profile/edit/twitter.php
JoomlaFolder/components/com_easysocial/themes/wireframe/profile/edit/linkedin.php


The fix will also be included in the next release. Help us double check and see if the issue persists. Thanks.
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Monday, 30 October 2017 13:20
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Hello Raymond,

I just now reviewed the provided solution after installing ES 2.1.3. Only the FB solution functions as expected in the Profile Edit Social Integration area. Twitter and Linkedin do not provide any options.

Regards,
Joshua
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Wednesday, 01 November 2017 12:27
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Hey Joshua,

Thanks for reporting. You are right. The LinkedIn and Twitter tabs are still hidden. I will log this in our tracker.

In the meantime, I have helped you apply temporary fixes in these two files:
JoomlaFolder/components/com_easysocial/themes/wireframe/profile/edit/twitter.php
JoomlaFolder/components/com_easysocial/themes/wireframe/profile/edit/linkedin.php


Let us know if the temp fix is working. Thanks.
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Wednesday, 01 November 2017 12:51
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Hi Raymond,

The temp fixes appear to be working. I have noticed, thought, on first entering the Edit Profile screen that the About and Social Integrations links occasionally are non-responsive and on successfully clicking another linked, I get an error when clicking back in the browser. Not sure if this is related on not. I just noticed it now. Appreciate if you'd check if it also occurs for you.

Regards,
Joshua
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Wednesday, 01 November 2017 15:15
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Hey Joshua,

Glad to know that the temp fixes work.
on first entering the Edit Profile screen that the About and Social Integrations links occasionally are non-responsive and on successfully clicking another linked, I get an error when clicking back in the browser.
I could not replicate this issue locally or on your site.

Perhaps you can provide us a video of the issue and also your account access so we can understand the issue better and try to replicate it directly from your account.
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Wednesday, 01 November 2017 15:43
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Raymond,

Thanks for checking. Further testing indicates the issue does not appear to be specific to the fixes provided. I will mark this ticket resolved and open a new ticket for the non-responsive issue.

Thanks,
Joshua
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Thursday, 02 November 2017 04:02
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Understood Joshua and thanks for updating us.

Regards.
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Thursday, 02 November 2017 10:03
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