By chatchai janchum on Wednesday, 17 January 2018
Posted in General Issues
Likes 0
Views 480
Votes 0
I do not understand some articles that were made in the beginning. Can go to production articles of Facebook, but later it can not access. I may have done something wrong. I need to know how to fix it.
Hey cj,

Based on this message(http://take.ms/STthL), you have not create at least 10 articles to submit to FB for review.

You will not be able to proceed to step 3 without completing step 2.

Remember to have proper post content that follow the policies/guidelines as listed here.
·
Wednesday, 17 January 2018 19:30
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi chatchai,

Can you help me approve FB login on your other devices(http://take.ms/83dGUh) so I can investigate your instant articles?
·
Wednesday, 17 January 2018 15:53
·
0 Likes
·
0 Votes
·
0 Comments
·
ok
approved.
cj
·
Wednesday, 17 January 2018 16:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey cj,

It looks like the earlier request took too long and I was signed out. Can you help me approve the login again real quick?

http://take.ms/CHVsS

It would be best if you can temporarily disable the verification step at least until we finish investigating this issue. Or else it will be really difficult to access your FB to troubleshoot.
·
Wednesday, 17 January 2018 16:46
·
0 Likes
·
0 Votes
·
0 Comments
·
please try again.
regards,
cj
·
Wednesday, 17 January 2018 17:48
·
0 Likes
·
0 Votes
·
0 Comments
·
thank you
regards,
cj
·
Wednesday, 17 January 2018 20:53
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome. Let us know if you are still having issues with this by starting a new ticket.
·
Wednesday, 17 January 2018 22:30
·
0 Likes
·
0 Votes
·
0 Comments
·
May can i use easyblog to create 10 article?
If not, how can i create The article before i submit for review?
Please advise
regards,
cj
·
Wednesday, 17 January 2018 22:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey cj,
May can i use easyblog to create 10 article?
Yes you can create the 10 articles in EasyBlog. Those 10 articles should also appear in your instant articles feed(site.com/index.php/en/?option=com_easyblog&view=latest&format=instant) and have the proper content that follows instant articles guidelines.

FB will update your production article section to have those articles. It may take a while sometimes since FB stores caches as well.
·
Thursday, 18 January 2018 11:10
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post