By Sandra Werner on Thursday, 13 August 2015
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Hi,
I wanted to upgrade Easyblog to the new version. Sadly, my website http://www.namungroup.com doesn't work anymore. Please find attached screenshots of the installation process (it holds on at 45% and does not continue for hours) and find here the error message which appears directly when I want to open my website:

Fatal error: Cannot redeclare class EasyBlogJoomlaRouter in /home/festikon/public_html/namungroup.com/components/com_easyblog/helpers/router.php on line 40

Why does the upgrade does not work? What can I do now?
I am having the same problem with upgrading to 5.0.20. It is getting stuck at 45%.
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Thursday, 13 August 2015 06:28
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I am also having the identical problem. Freezing at 45% which is Post install initialization. My site now as all previous Easyblog posts inaccessible. Following error message:

1054 Unknown column 'state' in 'where clause' SQL=SELECT * FROM `j25_easyblog_post` WHERE `publish_up`<='2015-08-13 00:54:30' AND `published`='2' AND `state`='0' ORDER BY `id` LIMIT 5

Regds,
David Kerr
http://www.kerr.net.au
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Thursday, 13 August 2015 09:00
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I would have thought that upgrade problems would have been sorted out by now.

Anxiously awaiting a fix for this. It is one thing having the upgrade broken but much worse that all original Easyblog posts are now broken.

Regards,
Dave
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Thursday, 13 August 2015 09:02
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Just happened to me aswell - and site is inaccessible

Here's to a night of bug hunting

I had decided to hold back from updating but when i was in the backend of website Easyblog told me an update was ready so i thought, lets give it a go. I first tried via easyblog update, but it said my api key was wrong. So then i did the update through Joomla, put my api code in and started the install. Everything went ok till it hit 45% then just hung.

I then tried installing via folder but that comes up with database error and says contact support.

Now frontpage of site is just blank white page

No doubt i will be able to get site running again but i'm really worried about my blogs, do i try and install an older version of easyblog and hope that fixes it or what?

I know i should have made a backup of the database but i tend to trust the software from stackidea's - oh how i wish i'd backed database up Lesson learnt i suppose.
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Thursday, 13 August 2015 10:23
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Incidentally, I tried the update (from 3.9.latest ) using the extension manager, as advised by Stackideas. I suspect this is the case with most or all of us having this identical problem.

Regds,
Dave
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Thursday, 13 August 2015 11:31
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Yeh - i'm updating from the latest 3.9 version.
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Thursday, 13 August 2015 11:42
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Well i've tried and tried to get it to work but to no avail

Luckily i still have version 3.9.24862 - i've installed that and site is working again.

All looks well although i cant edit blogs in backend but i can do it from the frontend lol

I suppose i'll just have to wait for support to help us out.
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Thursday, 13 August 2015 12:40
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Hi P,
Interesting that you were able to improve things somewhat by putting back the old version.

I might try that to, but it is worrying.

Reds,
Dave
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Thursday, 13 August 2015 12:43
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Hi David

Just seen this also on the forum - http://stackideas.com/forums/upgrade-issue-2

Going to give it a go, i'll let you know what happens
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Thursday, 13 August 2015 12:48
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Hey Guys,

I would personally prefer that you guys start a new thread regarding the upgrade/installation issue and provide us with your Joomla backend and FTP access so our multiple moderator will help you on this quickly.
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Thursday, 13 August 2015 12:51
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Okay,

I will start a new post with attached login details.

I found I only had an older 3.9.xxxx version as I had been upgrading via the Joomla update until version 5. So, cannot reinstall the old version.

Dave
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Thursday, 13 August 2015 12:56
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Hey guys,

Note : If you upgrade to Easyblog 5.x version failed, don't reinstall old version 3.9, because it will messed up the database structure.

Alright, we will check on your issue on your new thread.
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Thursday, 13 August 2015 12:58
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Hello support

I'll create a new thread aswell then.

This didnt work btw -

Cheryl Sherwood on Thursday, August 13 2015, 05:04 AM #

Ok I fixed the issue. This is it.
Do a clean install of easyblog
Step 1 - Uninstall current versions of Easyblog
Go to Extensions Manager>>On the left hand side click Manage>>A listing comes up, in the search bar type in easyblog, select all and click uninstall (Make sure easyblog admin is deleted too)

Step 2 - Install easyblog 5.0.20
Extensions>>Choose File to Upload>>Follow instructions


Hope this helps.
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Thursday, 13 August 2015 12:58
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Alright, we will look for your new post thread.
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Thursday, 13 August 2015 13:16
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Hey Sandra,

I am sorry that delay of this reply,

I have checked in your site, it seems like when you upgrading to Easyblog 5.x process is not update all the new `columns` in your database, so the installation stuck at 45%. I getting this following unknown column warning in your site.

1054 Unknown column 'group' in 'field list' SQL=INSERT INTO `x6gco_easyblog_acl`(`id`,`action`,`group`,`description`,`published`) VALUES('1','add_entry','composer','COM_EASYBLOG_ACL_DESC_ADD_ENTRY','1')

Unknown column 'e.custom_css' in 'field list' SQL=select u.*, e.`id` as `eb_id`, e.`nickname`, e.`avatar`, e.`description`, e.`url`, e.`params` as `eb_params`, e.`published` as `eb_published`, e.`title` as `eb_title`, e.`biography`, e.`permalink`, e.`custom_css` from `x6gco_users` as u left join `x6gco_easyblog_users` as e ON u.`id` = e.`id` where u.`id` = 968


So I've help you manually run this database script from your backend > Easyblog > maintenance > script and database, it work fine now, Please have a check.
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Thursday, 13 August 2015 13:21
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Hi Arlex,
Thank you for replying. The Error messsage has changed but it doesn't work yet.
When I open my website, I get the following screen (screenshot). So I still cannot open it. Do you have an idea?
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Thursday, 13 August 2015 14:11
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I am sorry, but I have no idea how to resolve this and it occured after the Easyblog Upgrade... please help oder advise.
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Thursday, 13 August 2015 14:49
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I hate to post here aswell as my own thread but, and i hate to say it, i'm also now getting this 1054 error.

All was well, and then it just happened

Link to my post - http://stackideas.com/forums/upgrade-to-latest-easyblog-v5-0-20-problem

Looks like you guys have a busy day

Cheers

Steve
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Thursday, 13 August 2015 15:00
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Hey Sandra,

it seems like this GK5 module is not updated, I have temporary disabled this module "NAMUN News" from your backend, it should work fine now.

Perhaps you can consult with GK5 module provider regarding this?

======================================================================================
Hey P Hughes,

We will continuous check on your original thread.
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Thursday, 13 August 2015 15:25
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Hello dear,
thanks a lot, it works now!

But...I have 2 other issues.

I have this blog "news" on my website.
http://www.namungroup.com/index.php?option=com_easyblog&view=latest&Itemid=885

I started now to modify existing articles and wanted also to create new ones. When I press now the "save" button I get the following message underlined of a green field
JSON.parse: unexpected character at line 1 column 1 of the JSON data

Anyway, the article appears.

Secondly:
There are two buttons on the top "add media" and "add posts".
Add media does work, it takes some time but it works finally. But "add posts" does not work. Is this the button where I can add block posts like Youtube or many other stuff?

Thanks a lot!
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Friday, 14 August 2015 05:01
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Hey Sandra,

I am really sorry for the delay of this reply as we are currently having a Joomla conference here in Malaysia and most of the team are involved in the preparation.

it seems like this plugin "Content - Rapid1Pixelout" causing the issue, because it hitting fatal error :
Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in /home/festikon/public_html/namungroup.com/plugins/content/rapid1pixelout/rapid1pixelout.php on line 276


After I disabled that plugin, then i hitting this error warning :
Error validating application. Application has been deleted.

it seems like your Facebook app already deleted which you configured for your Easyblog Facebook autoposting, so I've help you disable Facebook autopost option from your backend, everything is work fine now.

If you would like to re-setup again with your Easyblog Facebook autopost, you can follow our documentation here : http://stackideas.com/docs/easyblog/administrators/autoposting/setting-up-facebook-autoposting

Regarding with your second issue :
Add post button is actually show your current logged in author Joomla article list.
If you would like to add youtube block or other block, I would like to suggest you to switch your editor to Easyblog build-in composer, so there got a lot of blocks you can insert in your post content.

Hope this help.
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Sunday, 16 August 2015 14:05
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