Problems with some modules and features
By ivan on Thursday, 19 December 2013
Posted in General Issues
Replies 6
Likes 0
Views 568
Votes 0
Dear Sir,
we have installed your wonderful component but we have some problems.
Enclosed we have made some screenshots to show you the problems.
The problems are basically these:
1) profile view, in the dashboard (see attached screenshot);
2) some modules freeze the site, leaving the screen completely white (eg EasySocial Stream);
3) we can not see the people in our group;
4) we do not ask anyone to friendship;

I have created an account for you:
site: noi.lasa.to.it
Account: ******
password: *******

For accuracy, we can show that it has changed only CSS, and that we have copied the original draw each folder. We have not touched any PHP files or other

Best Regards
Hello Ivan,

Sorry for the late reply. I've tried to access your backend and I got this: http://screencast.com/t/UeSYH8t3 . Please advise.
Nik Faris
·
Thursday, 19 December 2013 12:16
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Ivan,

1) Can you specify which CSS file you have modified?
2) I've fixed it for you. Please have a look.

For 3 and 4, can you elaborate more? perhaps some screenshots. Please advise.
Best regards,
Nick
Nik Faris
·
Thursday, 19 December 2013 19:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Dear Nick,
in first of all thanks for you promptly answer and your kindness.
About the problems, I do not know if I've done, but it seems to work at all, except that I can not add anyone as a friend, because I do not see anyone.

In attached I entered the friends screen panel
Thank you in advance for all.

Best Regards
Ivan
ivan
·
Thursday, 19 December 2013 19:26
·
0 Likes
·
0 Votes
·
0 Comments
·
the attachment!!!!!
ivan
·
Thursday, 19 December 2013 19:28
·
0 Likes
·
0 Votes
·
0 Comments
·
And also this
ivan
·
Thursday, 19 December 2013 20:00
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello ivan,

I've checked your site, seems like all these issues are because there is something wrong with your installation. For example the module issue, it is because the default value for privacy table is not exist. I've fixed by manually insert it. Next issue is the field is not exist. This is because of the missing field folder in ../media/com_easysocial/apps/. Also I've copied it manually. You can re-configure your field in Backend>EasySocial>Profile. But it is advisable for you to re-install Easysocial since we don't know what other files are still missing which will be a problem in the future. Hope this helps to clarify the situation.
Nik Faris
·
Friday, 20 December 2013 12:23
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post