Hey there,

It seems like your site just migrated from Joomla 3.3.6 to Joomla 3.6.2?

Because it seems like a lot of file still not updated yet, when I switch to another Easyblog theme from backend, then i hitting following error :

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/u599892214/public_html/administrator/defines.php) is not within the allowed path(s): (/home/u723027107:/tmp:/var/tmp:/opt/php-5.3/pear) in /home/u599892214/public_html/administrator/index.php on line 29



Warning: require_once() [function.require-once]: open_basedir restriction in effect. File(/home/u599892214/public_html/administrator/includes/defines.php) is not within the allowed path(s): (/home/u723027107:/tmp:/var/tmp:/opt/php-5.3/pear) in /home/u599892214/public_html/administrator/index.php on line 37



Warning: require_once(/home/u599892214/public_html/administrator/includes/defines.php) [function.require-once]: failed to open stream: Operation not permitted in /home/u599892214/public_html/administrator/index.php on line 37



Fatal error: require_once() [function.require]: Failed opening required '/home/u599892214/public_html/administrator/includes/defines.php' (include_path='.:/opt/php-5.3/pear') in /home/u599892214/public_html/administrator/index.php on line 37

Then I also realised your database schema is not match with Joomla 3.6, you can refer on my attached screenshot below.

By the way, may i know how to you update your Joomla version in previously?

Also can you provide us with your FTP access so we can troubleshot with your current issue?

Hello,

I updated by Joomla updater. The FTP details is available for you.

Thanks again ;-)

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

1) I'm using phocagallery to the galleries of the posts and suddenly the Slimbox mode to display details stopped working;

May i know how to check this issue on your site? Because i never use this phocagallery before. It would be best if you can provide us more details regarding this so we can better have a look.

2) when I click on the cover image in the post, suddenly it is opening with a strange big white border;

I will pass this issue to our designer and see is it what is the issue causing this.

3) when I go to the "facebook open graph debugger ", It no longer takes the cover image. And all previous post is that way too.

I've tried to debug this post (http://levesemdestino.com/blog/chapada-dos-veadeiros-a-vila-de-sao-jorge) in Facebook debugger tool, it seems like it detected one of the image URL contain whitespace character, can you try to fix this for all the image/folder name from your phocagallery and see how it goes?

Because Facebook doesn't allow the image URL with contains whitespace character, it will treat it as invalid URL

But now I do not know is it because of this caused this issue it no longer takes the cover image from the post.

Keep us update once you updated.

Hello!

Let's see:

1) I'm using phocagallery to the galleries of the posts and suddenly the Slimbox mode to display details stopped working;

May i know how to check this issue on your site? Because i never use this phocagallery before. It would be best if you can provide us more details regarding this so we can better have a look.

- See this post. The first gallery doesn't open when we click on images.

- To enter the phocagallery you have to go into components.

2) when I click on the cover image in the post, suddenly it is opening with a strange big white border;

I will pass this issue to our designer and see is it what is the issue causing this.

- Ok! I'm waiting! ;-)

3) when I go to the "facebook open graph debugger ", It no longer takes the cover image. And all previous post is that way too.

I've tried to debug this post (http://levesemdestino.com/blog/chapada-dos-veadeiros-a-vila-de-sao-jorge) in Facebook debugger tool, it seems like it detected one of the image URL contain whitespace character, can you try to fix this for all the image/folder name from your phocagallery and see how it goes?

Because Facebook doesn't allow the image URL with contains whitespace character, it will treat it as invalid URL

But now I do not know is it because of this caused this issue it no longer takes the cover image from the post.

- I will try!

Keep us update once you updated.

- I didn't understand. Joomla already updated. #)

Thanks again!

hey there,

I've applied some css fix in this file JoomlaFolder/templates/protostar/html/com_easyblog/styles/custom.css , it should display the pop up image without the extra white label.

- See this post. The first gallery doesn't open when we click on images.

- To enter the phocagallery you have to go into components.

It seems like this issue also happen on Joomla article, you can take a look of my test post here , when you click on the image, it will show nothing. I would suggest you consult with this phocagallery developer regarding this.