By Bistro & Café Gartenliebe on Friday, 29 September 2017
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Good day
I have unfortunately several problems with which I ask for your help.

1. I use easyblog more often. Only on one side I have real problems.
The block templates are available but are not displayed when I create a new post. I have no idea why.

2. For the similar page content displayed under the article, I'd like to adjust the dimensions of the photos to 4: 3. Unfortunately, I do not find where you can change that. Very annoying or I'm just too stupid.

3. The automatic reduction of the texts does not work unfortunately and I have no idea why. Is this only for new Blofs and the existing system simply does not?

It would be fantastic if you could help me there fast.

Greetings Jens
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

1. I use easyblog more often. Only on one side I have real problems.
The block templates are available but are not displayed when I create a new post. I have no idea why.

You can switch this editor to use default composer from backend > Easyblog > setting > editor > default > Default Editor - build-in composer , I already help you switched to use build-in composer, can you give it a check again is it would like this editor?

2. For the similar page content displayed under the article, I'd like to adjust the dimensions of the photos to 4: 3. Unfortunately, I do not find where you can change that. Very annoying or I'm just too stupid.

Perhaps you can provide us which article photo you would like to change that dimensions so I can better have a look?

3. The automatic reduction of the texts does not work unfortunately and I have no idea why. Is this only for new Blofs and the existing system simply does not?

May i know how many text you would like to show into your blog listing page? Actually the blog listing truncation setting is located at backend > Easyblog > setting > layout > truncation , you can refer on my attached screenshot below.

By the way, It seems like you are requesting support for neu.hw-lindner.de but your licensed domain is bistro-gartenliebe.de . Pro versions only entitles you to support for 1 domain only, since you do not have request any support in previously, perhaps we can help you switch your support domain to neu.hw-lindner.de ?
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Saturday, 30 September 2017 11:19
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