Hi Ezrul,

Thank you for your quick reply :-).
So what do you recommend me to do about the easyblog smart search plugin ?

i send you the ftp information from filezilla.

Hi Samir,

May I know what is the password of your FTP? I just tried to access your FTP with the provided credentials on your main post but it is not working due to the following error,

Response:	331 User cgpigrouou-sam OK. Password required

Command:	PASS ********

Response:	530 Login authentication failed

Error:	Critical error: Could not connect to server

By the way If you are requested to submit your site details, you may do so at site details area here, http://stackideas.com/dashboard/site. Please rest assured that this information will only be visible to the support team from Stack Ideas.

You can also set this thread as "private" by editing the main post and check on the checkbox here, http://screencast.com/t/JFVELkb7V4Xj .

Ok i sent you the password for the ftp configuration as you told me at http://stackideas.com/dashboard/site.

Hi Samir,

Hm, the access still not working for me . By the way the only way to fix this plugin is by re-installing the plugin on your site. However this is only possible if you re-install your easyblog or I apply the latest file directly via FTP.

Hope you understand and please advise.

Ok I send you new ftp access for the website, please tell me if you can access to the website folder.

Thank you in advance.

Hi Samir,

I am really sorry for the delay of this reply.

I've applied the fix on your site and everything is working correctly now even when the plugin is enabled. Please have a look.

Hi Erzul,

Thank you very much, i appreciate your services .

Hi Samir,

You are most welcome. Glad to hear that your issue has been resolved now.