Problems with EasyBlog upgrade
By 3by400, Inc on Thursday, 21 November 2013
Posted in General
Replies 7
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We just updated to 3.9.15086...and it was definitely a challenge!! We did not use updater, but downloaded the zip and installed to Joomla in extension manager.

During the process, we received a "can't write file"...then the process stopped. Afterward, all front-end access was disabled, so we ended up changing the existing EasyBlog directory name, then manually installing the files from the install process. Now the version number still displays the old version, the EasyBlog Admin component menu item is gone, and I'm afraid we may be having other issues.

Any way you can take a look at it?
Hello,

Using the access your provide, I am unable to log in to your back end.
screenshot --> http://screencast.com/t/eheFsoxGjDpF

Thanks
Khairul
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Thursday, 21 November 2013 12:55
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Not sure what happened. Another admin may have disabled the account thinking you were finished!
3by400, Inc
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Thursday, 21 November 2013 13:36
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Hello,

This installation issue occur when the permission to write in the folders is not permitted, I could not change the permission to the folders as I don't have permission to do this using your FTP access. please advice?

Thanks:)
Khairul
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Thursday, 21 November 2013 14:01
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Which folder, please?
3by400, Inc
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Thursday, 21 November 2013 14:03
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Hello,

The folders that is required for the installation i.e

/administrator
/components
/media
/plugins

Hope that helps

Thanks:)
Khairul
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Thursday, 21 November 2013 15:43
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You should be all set now.

We tried to stay awake to take care of it last night, but it just got too late (or early) for us!

We do want to make sure that the install does not cause a problem for future updater tasks.

Thanks!
3by400, Inc
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Thursday, 21 November 2013 22:53
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Hello,

Sorry for late reply to this,
I have tried to access in your website, but it seems like unable to access in your Joomla backend page.
Actually what is your Joomla backend URL? Is it this http://jvarinjewelry.com/administrator ? Correct me if i type wrong your backend URL
>> http://screencast.com/t/zFWTBi3P77AV
Please advise.
Arlex Wong
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Friday, 22 November 2013 23:45
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