Problems with cache plugin
By Mehmet Alp Sirin on Friday, 19 May 2017
Posted in Technical Issues
Replies 7
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Hello everyone,

I updated my site finally and it seems to run fine.



The only thing I realize is an issue with cache plugin.

As long as user is not logged in (guest) while cache plugin is disabled all works fine.
When guest is on site while cache plugin is enable (even by excluded menu for ES and EB) menu for EB (menuname blog on my site) and menu for ES (menuname Hesabım on my site) page is just showing blank screen.

There is no problem with an open session while cache is enabled.

Can u help me here?

Best regards,


Alp
Hi Alp,
Which site is experiencing this issue? Can you provide the site access and some screenshot of the issue too so we can have a quick look?
Raymond
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Friday, 19 May 2017 16:39
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http://www.tahtapod.com is the site.

Acess is in my dashboard

I don' t understand the sreenshot request? It's just a whıte screen ın browser when error occurs
Mehmet Alp Sirin
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Friday, 19 May 2017 17:13
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Hey Alp,
I see. I am yet to be able to replicate the issue. Is the plugin currently disabled?
Also, can you provide us the second layer access for the backend? http://take.ms/Ueh6d
Raymond
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Friday, 19 May 2017 17:18
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Hey Raymond,

yes System - Page Cache plugin is disabled currently

I also updated siteinfo at my dashboard.

You should find the layer access for the backend in 'Other Detailles'
Mehmet Alp Sirin
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Friday, 19 May 2017 18:01
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Hey Alp,
I still do not see your 2nd layer access. Can you edit your site details in your profile here http://stackideas.com/dashboard/site to include it? Thanks.
Raymond
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Friday, 19 May 2017 18:51
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can u check my sistedetailles again please
Mehmet Alp Sirin
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Friday, 19 May 2017 19:03
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Hey Alp,
I suspect that this is a Joomla 3.7.0 related bug: https://github.com/joomla/joomla-cms/issues/15691
Can you try updating Joomla to 3.7.1 and see if the issue is resolved?
Let us know how it goes. Thanks.
Raymond
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Friday, 19 May 2017 19:40
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