StackIdeas
Problems Upgrading
By
Katie Browning
on Friday, 04 April 2014
Posted in
General
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Ive been trying to update to 1.2 but I keep getting stuck at step 5... I have uploaded the launcher too, but still can get this thing installed :P
Any idea why?
Cheers
Katie
Hello Katie,
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Friday, 04 April 2014 13:52
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#135740
Great Thanks Mark!
Ive just added my details below
Katie Browning
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Sunday, 06 April 2014 13:47
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#136133
Hello Katie,
I am really sorry for the delay of this reply as it is a weekend for us here. I just tried to login to the back end but it isn't working.
Mark
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Sunday, 06 April 2014 14:40
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#136135
Oh sorry .. my joomla password was wrong. It should be right now
Thanks again
Katie Browning
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Sunday, 06 April 2014 14:47
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#136142
Hello Katie,
I have updated EasySocial to the latest version on your site
Mark
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Sunday, 06 April 2014 16:03
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#136179
Thanks Mark.
The layout is all weird though. Would you mind having a look at this for me?
Thanks again
Katie Browning
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Sunday, 06 April 2014 16:33
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#136195
Hello Katie,
The frosty theme is only available in the Pro version and not in the Starter. Hence, the styling is a little off because I believe you were using a beta release previously?
Mark
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Sunday, 06 April 2014 17:18
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#136204
Oh fair enough
Im also noticing a problem with my search. I cant find any other members, and the search indexer in the admin leads me back to the dashboard.
Also the maintance button in the admin is giving me an error.
Thanks for your help,
Katie
Katie Browning
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Sunday, 06 April 2014 18:29
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#136231
Hello Katie,
Ah, in EasySocial 1.2, we are now utilizing Joomla's built-in "Smart Search" instead. You need to use the Smart Search in Joomla to index your items
Mark
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Sunday, 06 April 2014 21:32
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#136255
Oh how do I do that?
Katie Browning
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Monday, 07 April 2014 22:42
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#136565
Hello Katie,
Go to the Smart Search extension and click on the Index button
Mark
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Monday, 07 April 2014 23:08
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#136572
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