By Katie Browning on Friday, 04 April 2014
Posted in General
Replies 11
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Ive been trying to update to 1.2 but I keep getting stuck at step 5... I have uploaded the launcher too, but still can get this thing installed :P

Any idea why?
Cheers
Katie
Hello Katie,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Friday, 04 April 2014 13:52
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Great Thanks Mark!

Ive just added my details below
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Sunday, 06 April 2014 13:47
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Hello Katie,

I am really sorry for the delay of this reply as it is a weekend for us here. I just tried to login to the back end but it isn't working.
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Sunday, 06 April 2014 14:40
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Oh sorry .. my joomla password was wrong. It should be right now

Thanks again
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Sunday, 06 April 2014 14:47
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Hello Katie,

I have updated EasySocial to the latest version on your site
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Sunday, 06 April 2014 16:03
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Thanks Mark.

The layout is all weird though. Would you mind having a look at this for me?
Thanks again
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Sunday, 06 April 2014 16:33
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Hello Katie,

The frosty theme is only available in the Pro version and not in the Starter. Hence, the styling is a little off because I believe you were using a beta release previously?
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Sunday, 06 April 2014 17:18
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Oh fair enough

Im also noticing a problem with my search. I cant find any other members, and the search indexer in the admin leads me back to the dashboard.

Also the maintance button in the admin is giving me an error.

Thanks for your help,
Katie
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Sunday, 06 April 2014 18:29
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Hello Katie,

Ah, in EasySocial 1.2, we are now utilizing Joomla's built-in "Smart Search" instead. You need to use the Smart Search in Joomla to index your items
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Sunday, 06 April 2014 21:32
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Oh how do I do that?
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Monday, 07 April 2014 22:42
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Hello Katie,

Go to the Smart Search extension and click on the Index button
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Monday, 07 April 2014 23:08
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