Problems renewing my plan...
By Horst Fuchs on Monday, 02 June 2014
Posted in Post Sales
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Hi,

I only wanted to mention here that I had problems renewing my ES Plan - sent you an email and waiting for your feedback.

Thanks

Horst
Hi Horst,

Thank you for your renewal and I apologize for any inconvenience that you've faced. Your renewal has been applied to your EasySocial. Would you be kind enough to check and verify?
Ahmad Justin
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Tuesday, 03 June 2014 14:03
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Hello Horst,

Can you please write to us at https://crm.stackideas.com ? We'll guide you through this because looking at our order logs it seems like your order was declined by our merchant
Mark
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Monday, 02 June 2014 23:18
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Hi Mark,

just added a ticket....

Thanks Horst
Horst Fuchs
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Monday, 02 June 2014 23:29
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Thanks David, and sorry for the inconveniences caused. I have already sent a ticket to our merchant and I hope they respond it soon enough because I have already set the urgency to "Very High"
Mark
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Tuesday, 03 June 2014 03:17
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Hi Mark, renewal is done, now my dashboard needs to be updated

Thanks for your support!
Horst Fuchs
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Tuesday, 03 June 2014 12:38
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You are most welcome
Mark
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Tuesday, 03 June 2014 13:47
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Hi,

Thanks all for your support!
Horst Fuchs
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Monday, 09 June 2014 20:07
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Hi Horst,

No problem! Let us know if there's anything more that we can assist you with. Meanwhile, I'll mark this thread as solved and close it.

Thank you and have an awesome day!
Ahmad Justin
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Tuesday, 10 June 2014 12:26
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