Problems loading komento
By pararrayos on Tuesday, 06 May 2014
Posted in Technical Issues
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Hi buddies, I'm having some 'strange' behaviour in Komento after upgrading to 1.8.2 release.

If I make some change (e.g., in configuration options or in a language string), changes don't take effect when loading the page. Or the page loads slowly, or shows a fancybox_loading.gif (which it's not showed if I disable Komento)...

I tried refreshing browser cache and deleting Joomla cache, but still the same.

Any suggestion?
Hello,

The date format that you've highlighted above will not follow the date in the setting. The setting date only affect the comment item. You might want to edit this file for the highlighted date format. ../components/com_komento/themes/kuro/comment/form/author.php . As for the language, I've fix it for you. Please have a look. What I did was, delete all .js and .json file in ../media/com_komento/config/ and run this URL from backend http://www.yoursite.com/administrator/index.php?option=com_komento&compile=1 .

Hope this helps.
Nik Faris
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Wednesday, 07 May 2014 10:27
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Hello,

Can you provide us your backend URL and FTP so we can have a better look on this issue? Please advise.
Nik Faris
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Tuesday, 06 May 2014 10:24
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Hi Nik, you have access data below.
pararrayos
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Tuesday, 06 May 2014 14:57
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Hello pararrayos,

I am sorry for the late reply.
I have check your site and put a css code inside your template: "/css/template.css" 


div#fancybox-loading div{ 

  display: none !important; 

}


About the "comment, stickies & lovies" it is only visible when the there is a comment on your site.

Hope this will help.
Thanks.
Yasser Ibrahim
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Wednesday, 07 May 2014 01:14
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Hi Yasser, thanks for your action. The 'fancybox-matter' looks solved... anyway, there are still some 'strange' behaviours.

For example, in Komento>integrations>settings>layout>general layout - appearance - date format, I set 'l, j m Y g:i:sa', but this change doesn't take effect, still showing the default format.

Also, in the language string corresponding to COM_KOMENTO_FORM_NOTIFICATION_COMMENT_REQUIRED (you know, when someone push submit button and there's no text for the comment), I had a typo when translating it, and after correct the typo and re-upload the language file, the string remains the same.

Looks like some odd-cache-problem with komento not showing changes.
pararrayos
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Wednesday, 07 May 2014 04:04
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Thank you Nik, it looks fine now
pararrayos
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Wednesday, 07 May 2014 14:35
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Hello pararrayos,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
Yasser Ibrahim
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Wednesday, 07 May 2014 15:14
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