By Susanne Sommer on Tuesday, 15 December 2015
Posted in Technical Issues
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Hi there,

I finally found the time to update EasySocial to 1.4 and everything seemed to go smoothly (downloaded the launcher, installed via Joomla backend, followed all the steps to update), but at the end of the update process, after clicking on "back to Backend", I had to find out it did not go as smoothly as it looked.

The backend looks messed up, for lack of a better word (see screenshot). There are definite issues with the layout. There are also icons missing in the Frontend (home, messages, friends...).
I tried running the update again, but that didn't change anything.
I downloaded the launcher again, did the whole update process again, without any results.

Could someone please take a look at this?

Thank you,
Susanne
Have you tried to clear your cache? - Upper left corner of your screenshot.
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Tuesday, 15 December 2015 22:05
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Hi Sabih,

yes, I tired that after the first update didn't quite work and again just now, but no change.
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Tuesday, 15 December 2015 22:30
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Hello Susanne,

I've checked your Easysocial backend and it seems fine to me: http://screencast.com/t/4PQsxKYIebK3
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Wednesday, 16 December 2015 17:03
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Thanks for checking again!
Seems like a case of a spontaneously self-fixing problem...

The backend looks fine now, and works too, and all buttons are back in the frontend.
Sorry to bother you with a non-issue.
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Wednesday, 16 December 2015 18:02
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Hello Susanne,

Great! Glad to hear that. I'll lock this thread.
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Wednesday, 16 December 2015 18:09
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