By Сергей Московкин on Tuesday, 18 June 2019
Posted in General Issues
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Hello! After the upgrade, the Tape is loaded and not loaded. What to do?
https://es.network/community
Hi Сергей Московкин,

I am not sure if I need to login into your site to replicate this issue, however, I tried to access the page and it seems the stream feed was loaded fine.
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Tuesday, 18 June 2019 18:10
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Apparently the problem was from an authorized user. We just updated to 3.1.2 and the problem is gone, but the page still takes a long time to load. Is it possible to remove these pictures which climbs while loaded material and how to do it in the settings?
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Tuesday, 18 June 2019 18:26
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Hi Сергей Московкин,

Thanks for the update regarding this issue.
Is it possible to remove these pictures which climbs while loaded material and how to do it in the settings?

Correct me if I am wrong here, do you mean you want to remove the loading animation as per your screenshot above? unfortunately, there is no setting to remove it at this point of time.
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Tuesday, 18 June 2019 18:43
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Yes. That's what I meant.
If not difficult do please such a function.

We have another problem: mismatch links pages.
What could be the reason?
In the update appeared SEF whether you need to reset everything or not to do it? Maybe it is a problem of the plug-in link shortening?

https://es.network/vaseafenido
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Tuesday, 18 June 2019 19:17
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Maybe we should add the "add"button?
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Tuesday, 18 June 2019 20:53
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Hi Сергей Московкин,

Kindly find my response for your inquiries below:
Yes. That's what I meant.
If not difficult do please such a function.

I am really sure if this functionality really needed to be in the core, as for now only you are requesting to hide the loading animation. But, you are please to create a feature request ticket, so everyone else on the site could vote for it as well.

We have another problem: mismatch links pages.
What could be the reason?
In the update appeared SEF whether you need to reset everything or not to do it? Maybe it is a problem of the plug-in link shortening?

We already release another version for url shortening app : https://stackideas.com/apps/item/3338-url-shortener
May I know do you already update it? if not, please do so

Maybe we should add the "add"button?

Correct me if I am wrong, do you mean you want a new functionality in the SEF Url to you be able to add your sef link manually?
That could be a good idea. Perhaps, can you create a feature request ticket, so that our developer can keep track the feature that can be implement in the future version
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Wednesday, 19 June 2019 10:12
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We have just updated the plugin and installed 3.1.3 Version but the Short url does not work.
For example: https://es.network/vaseafenido
And https://es.network/pcelka27 At all betrays mistake.
Although in search of finds
https://es.network/community/search?q=pcelka27

And then everything is fine
https://es.network/Taurus
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Thursday, 20 June 2019 18:07
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Hi Сергей Московкин,

Correct me if I am wrong here, do you mean if you go to the user's link example:
https://es.network/vaseafenido
and
https://es.network/pcelka27

it redirect to the login page?

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Thursday, 20 June 2019 19:23
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Yes, these user names are on the registration page:
https://es.network/vaseafenido
https://es.network/pcelka27
A pages:
https://es.network/Taurus
https://es.network/Amandina
Displayed normally.
Can clearing the URL in SEF solve the problem?
We updated both the component and the plugin.
But that didn't help.
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Thursday, 20 June 2019 22:35
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Hi Сергей Московкин,

I see, I have try to access your site backend and frontend seems I am hitting the error shown: https://take.ms/yQBcY
Can clearing the URL in SEF solve the problem?

Yes, you can try this out, by go to SEF urls> purge all and see how it goes?
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Friday, 21 June 2019 10:22
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After cleaning the links began to work. thank
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Saturday, 22 June 2019 13:28
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Saturday, 22 June 2019 13:31
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