Hello Georges,

I can't seem to access https://www.mybigpay.eu/administrator/index.php as it keeps redirecting me back to https://www.mybigpay.eu/

Can you please advise?

Hello,

Sorry, it's good now. The URL is working.

Thank you

How did you install / upgrade EasySocial Georges? Can I update EasySocial for you to the latest version to ensure that the packages are all up to date?

Hello,

  I did the update without downloading the package. I clicked directly on Update from Administration.
Yes, you can do the update. I noticed that my configuration was initialized after the update. How to avoid this please?

Thank you

Hello Georges,

Upgrading will not wipe out anything. All of our installers are designed not to wipe anything unless it is a maintenance operation which we performed. I believe in your other thread regarding the Amazon settings, it was something else and it has nothing to do with the upgrade. This could also be the reason why your settings for the api key is missing.

Something must have modified your #__easysocial_configs table or removed the data altogether.

Hello,

Alright I understand. I sent you the information in the other tickets.

Hello Georges,

I have already updated EasySocial for your site and it was working fine. You could try to monitor this in the future before upgrading.

Thanks for your help:)
Have a good day

No problem