By Ferlin Mogot on Thursday, 08 May 2014
Posted in Technical Issues
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Hello I found some problems with login module:
1. when I click "I forgot my password" & "I forgot my password" link, I found error message "The page isn't redirecting properly" (safari browser is recommended) (see image attached 01...)
2. same error also occur when user insert wrong password/username. They landed on page that inform "The page isn't redirecting properly" (see image attached 01...)
3. when success to login, appear notification message "Please Login First". I think the message should not appear because I have login successfully. (see image attached 03...)

Thanks
Hello Ferlin,

The issues that you are facing is actually because the menu item "FREEsociety" is set to "Registered" only. What actually happens is this:

1. When you click on the forget username

2. The link will bring you to EasySocial's forget username.

3. Because the menu item /my-community/ is set to registered only, Joomla redirects your request to com_users login page.

4. EasySocial actually tries to redirect all com_users request to com_easysocial again to avoid users from accessing com_users (This is done via the plugin).

5. This is where the redirection happens, because Joomla still thinks that this menu is only accessible to "Registered". Hence, it redirects back through step #3

There's 2 ways to fix this,

1. Set the menu to public (If you do not want the menu to be public, follow the next step)

2. Create the respective menu items to link to the forget username / forget password page for EasySocial and set these menu's to be public.
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Thursday, 08 May 2014 11:20
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