By Cheryl Viirand on Sunday, 07 February 2016
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Hi,

As you suggested, I'm opening a new ticket for the question under #207773.

I am having trouble migrating my existing JomSocial users (~1300) over to EasySocial, using your JomSocial migrator / latest version (1.4.7) of EasySocial.

I see that the EasySocial installation process already imported a "vanilla" (presumably, Joomla user) version of my users. Using the "Jomsocial migrator", I am able to see all of my (many) JomSocial custom fields in the migrator and select the various 'field types'. However, when I click "start migration", I get the 'result' page as in your tutorial but it doesn't seem to do anything (I see a blank "results" bar but with no indication of progress at all - see screenshot). I've tried a few times and always the same result. Ideas?

A couple of points that might be relevant here:
- I'm on Joomla! 2.5 (as per your forum posts, my plan is to migrate to ES, then update to 3.x)
- I have about 700 EasyBlog and 700 K2 items associated with my users - not sure if that could be slowing down / complicating the migration
- I'm migrating from JomSocial 4.1.1 to EasySocial 1.4.7 -- does the migrator work between these versions?
- my host had updated my PHP version to 5.5.31-30.3-log; I noticed that your recommended PHP version is 5.0.4. Might this be the source of the problem?

Thanks for your help!

Cheryl
Hey Cheryl,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to access to the FTP but it isn't working for me as I only see a .ftpquota file. Can you please check that?

Also, what I did noticed is that when accessing the site, all the ajax requests are being made to "http://www.freedible.com/" rather than "http://www.staging2.freedible.com" . How did you setup this staging site?
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Monday, 08 February 2016 18:32
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Thanks for your note, Mark - you put your finger on the nose with the Ajax requests - I'd understood from SiteGround that their staging facility creates cleanly separate sites. Turns out it's just a module on the same database. Have since created a new site by uploading a full backup to a new testing subdomain and migration worked fine, other than a few issues I'll put into a new support thread. Thanks for pointing me in the right direction!

Cheryl
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Sunday, 21 February 2016 04:50
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You are most welcome Cheryl Glad that your issues are resolved now.
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Sunday, 21 February 2016 15:42
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