By user23 on Monday, 31 August 2015
Posted in Technical Issues
Replies 13
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Views 629
Votes 0
Hello.
Cannot login and configure the ACL. A white screen comes out.
Hi there,

I am really sorry for the delay of this reply.

I've applied some temporary fix inside your /administrator/components/com_easyblog/models/acl.php and it should be working correctly for now. Since the issue is only occurring on your site, it is advisable for you to backup the file for each easyblog update in the future as the fix will not be included in our repository. Thank you for your kind understanding.
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Thursday, 03 September 2015 19:21
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Hey user23,

I am really sorry for the delay of this reply as it is actually a public day off for us here. It looks like the system is generating the following error message:


Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 64 bytes) in /var/www/admin11_ftp0/data/www/xn--80asbmbdpjgd4h.xn--p1ai/libraries/joomla/database/driver/mysql.php on line 413


Is it possible for you to get your hosting provider to increase the memory_limit in php?
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Tuesday, 01 September 2015 00:39
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Hello.
Increased, but the problem remained.
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Tuesday, 01 September 2015 03:58
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Hi there,

I am really sorry for the delay of this reply. We are still investigating on the issue on your site and will get back to you once we have found the solution for this. Thank you for your kind understanding.
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Wednesday, 02 September 2015 19:13
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Ok
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Thursday, 03 September 2015 00:40
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Hello.
Thank you very much.
Initially everything worked, but after some updates having trouble.
File /models/acl.php I have retained. Thank you.
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Thursday, 03 September 2015 20:23
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Hi there,

You are most welcome. Keep us updated if the issue still persist on your site and we will assist you accordingly.
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Friday, 04 September 2015 10:42
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Problems with updates EasyBlog 5.0.25

Not completing the updates. Waited a very long time 10-15 minutes. Uploaded via ftp the same.
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Saturday, 05 September 2015 23:19
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Hey user23,

I am really sorry for the delay of this reply as it is a weekend for us here. Please start a new thread on our forums if you have issues updating
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Sunday, 06 September 2015 01:24
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Hi Mark.
I then decided to continue. Because started having these problems with the update. Had problems with it. Installation occurred several times. Today the installation is not completed. Possibly connected with this ACL problem.
I've updated the files manually. You try to update.
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Sunday, 06 September 2015 01:34
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Please start a new thread for your new issues
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Sunday, 06 September 2015 01:51
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Ok
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Sunday, 06 September 2015 01:53
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Thanks
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Sunday, 06 September 2015 01:54
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