problem updating to EasyBlog version R54
By Beth Bannor on Thursday, 13 February 2014
Posted in Installation Issues
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Hello,

I'm running Joomla 2.5.18 with php 5.3.27. When I try and upgrade (extension manager upload & install), I get this error on the backend with this url:

/administrator/index.php?option=com_installer&view=install

Warning: require_once(/home/bannor5/public_html/newtemplate/install_52fbf5d58bd9e/admin/install.defaultvalue.php) [function.require-once]: failed to open stream: No such file or directory in /home/bannor5/public_html/newtemplate/install_52fbf5d58bd9e/script.php on line 194

Fatal error: require_once() [function.require]: Failed opening required '/home/bannor5/public_html/newtemplate/install_52fbf5d58bd9e/admin/install.defaultvalue.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/bannor5/public_html/newtemplate/install_52fbf5d58bd9e/script.php on line 194

I can navigate back to my control panel, but I'm not able to update to the current EasyBlog version.

I was able to update another plugin (RSFirewall) at the same time I was trying to update EasyBlog.

Thanks for your help with this.
Beth
Hello Beth,

Thanks for the access. I've upgraded Easyblog for you.
Nik Faris
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Wednesday, 26 February 2014 13:34
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Hello Beth,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Thursday, 13 February 2014 10:21
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Hello Beth,

Can you provide us your backend and FTP access so we can have a better look on your issue here? We can help you update Easyblog.
Nik Faris
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Thursday, 13 February 2014 10:24
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Hello Nik and Mark,

I put the information in the site details.
The same problem is also happening on a sub site.

Thanks for your help with this.
Beth
Beth Bannor
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Thursday, 13 February 2014 12:29
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Hello Beth,

I've got this for both site: http://screencast.com/t/pp2PgPmQ2 . Please advise.
Nik Faris
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Thursday, 13 February 2014 12:51
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Hi Nik,

I'm sorry I didn't see this sooner.
What country are you in?
I've blocked a lot of countries due to hacking problems.

Thanks,
Beth
Beth Bannor
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Wednesday, 26 February 2014 10:50
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Hello Beth,

We're located in Malaysia
Mark
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Wednesday, 26 February 2014 11:01
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Hi Mark,

I unchecked Malaysia.
Please try again.

Thanks,
Beth
Beth Bannor
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Wednesday, 26 February 2014 11:14
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Hello Beth,

I've upgraded Easyblog for this site http://bannorbannor.com/ but not for the sub because I'm still getting this: http://screencast.com/t/93qhE3Ys . Please advise.
Nik Faris
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Wednesday, 26 February 2014 11:59
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Hi Nick,

I'm sorry about that.
I forgot to change the sub site.
Please try again.

Thanks for your help with this.
Beth
Beth Bannor
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Wednesday, 26 February 2014 12:05
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Hi Nik,

Thank you very much for doing this.
Was there something I was doing wrong when trying to upgrade?

Thanks,
Beth
Beth Bannor
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Thursday, 27 February 2014 07:04
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Hello Beth,

There might be some bug in our updater. If you face this issue again, you can manually download the component from your dashboard and install it via Extension Manager.
Nik Faris
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Thursday, 27 February 2014 10:29
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Hi Nik,

I have been manually installing by downloading and using extension manager.
Very odd.

Thanks again for your help.
Beth
Beth Bannor
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Friday, 28 February 2014 01:29
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Hello Beth,

Perhaps in the future if this happens again, let us know.
Mark
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Friday, 28 February 2014 01:30
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