Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Sure, we will always here and assist you as much as we can.

But can you provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?

Same issue with my install, what is the fix.

Hey Gareth,

Perhaps you can start a new thread on our forum and provide us with your Joomla backend and FTP access so we can better have a check?

ready you have the data I hope your help

Hey Maurice,

It seems like i was unable to access your current domain site http://surman.com.mx/portal or http://surman.com/ this is what i getting now :

Error 404 - Not Found

The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.

This site can’t be reached

surman.com’s server IP address could not be found.

Search Google for surman

ERR_NAME_NOT_RESOLVED

And i also unable to connect with your FTP server as well.

Please advise.

Sorry!! and update the correct web address

Thanks, I can access your site now, it seems like it returning this error install until the last step.

1146 Table 'portal.#__discuss_configs' doesn't exist

Something is strange, because it referring Easydiscuss table.

Is it can update your site FTP access so we can better have a check?

Because currently you provide us that FTP user details no longer access, this is what i hitting now :

Error:	Connection timed out after 20 seconds of inactivity

Error:	Could not connect to server

Thanks, I can access your site now, it seems like it returning this error install until the last step.

1146 Table 'portal.#__discuss_configs' doesn't exist

Something is strange, because it referring Easydiscuss table.

Is it can update your site FTP access so we can better have a check?

Because currently you provide us that FTP user details no longer access, this is what i hitting now :

Error:	Connection timed out after 20 seconds of inactivity

Error:	Could not connect to server

I have problems with the ftp account, in joomla I have the extplorer module, I use them to see the directories inside the portal folder. Is joomla installed and all its components and modules can it be useful?

I've checked on your site, it seems like you already removed all the Easydiscuss table from your current database but those com_easydiscuss folder still exist on your site, so system will think that Easydiscuss component still running on your site.

So caused this SQL issue. I already help you temporary rename those com_easydiscuss folder, then the installation work fine now.

Can you give it a check again?

I've checked on your site, it seems like you already removed all the Easydiscuss table from your current database but those com_easydiscuss folder still exist on your site, so system will think that Easydiscuss component still running on your site.

So caused this SQL issue. I already help you temporary rename those com_easydiscuss folder, then the installation work fine now.

Can you give it a check again?

Thanks!!!

You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding