By hanane on Friday, 03 July 2015
Posted in General
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Hello

1) groups are created but when i click to see all groups i see no groups yet.when i click my groups i find mines!!!
2) i post fotos and files and status in my group: what i see No activities
Hello Hanane,

I am sorry for the delay of this reply.

It seems like your group "ani" is not belong to any of the group type (open, closed, invite only) and that's why it not appearing correctly in the group listing. I've update the group settings for you and it displaying correctly now in the listing. Check my screenshot here, http://screen.stackideas.com/2015-07-07_1730.png .
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Tuesday, 07 July 2015 17:34
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Hi hanane,

1) groups are created but when i click to see all groups i see no groups yet.when i click my groups i find mines!!!

Can you provide us with your "hanane" user account access as well? Because I tried to login "admin" user account, it seems like work fine. Check my screenshot below.

2) i post fotos and files and status in my group: what i see No activities

Can you provide us with your Joomla backend and FTP access so we can better have a look?
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Friday, 03 July 2015 22:11
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Hello

ok.
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Sunday, 05 July 2015 23:43
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Hi hanane,

I'm really sorry that delayed of this reply,

I've tried to login as "admin" account, it seems like I can view the group and the my album activity.

Can you provide us with your "hanane" user account login credential ? Because It seems like only this user account facing this issues based on you shown us that screenshot at above.
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Monday, 06 July 2015 11:06
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Hi

the login :xxx
the pass: xxx
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Monday, 06 July 2015 15:43
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Hi hanane,

Thanks for getting back to us quickly,

I've tried to login as "Hanane" user account, it seems like work fine for me, check my screenshot below.

I suspect I missing something here, can you sent us with your page URL so that I can directly access the URL and look for this issues?
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Monday, 06 July 2015 17:18
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Hi
great support thank you for that.
I think you don't understand.My problem is i can't see activities of my group i created and also my groups is not include in all groups.Can u please create one to see what i mean .
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Monday, 06 July 2015 18:10
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Yes it works now thank you very much.Can you tell me what did you change pleaase.
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Tuesday, 07 July 2015 17:42
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Hello Hanane,

You are most welcome. Glad that your issue has been resolved now.

Since you are hiding "group type" custom field from your animal group category during the creation of the group, the group type is not saving correctly for some reason and causing the issue. What I did is I re-enable the custom field during group editing and re-edit your group type and then save it.
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Tuesday, 07 July 2015 17:50
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