By mauricio herzog on Saturday, 03 October 2015
Posted in General Issues
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Hi, I just upgraded to Easyblog 5, and the backend seems to be working well. However, only the tool bar shows up on the front end. No blogs show up and if I search for a blogger that exists, it does not appear in the results. I know that the blogs and bloggers exist, because I can see the information in the backend, but nothing shows up in the frontend.

Can someone, please, help me figure how to fix this problem.

Thanks

Mauricio
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Saturday, 03 October 2015 01:09
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I had to republish the posts, so that they would appear on the frontpage. however, the post link is not working, as it only shows up on the frontpage. Also, there are 2 main categories, but only one shows up (i have republished both):

http://cyclinrio.com/index.php/pt/capa/categories (only shows the america-do-norte category)
http://cyclinrio.com/index.php/pt/capa/categories/america-do-norte (working)
http://cyclinrio.com/index.php/pt/capa/categories/america-do-sul

Another problem, is that the blog does not recognize any post, as it show "Nenhuma Postagem" (No Post), on the place where the posts should appear chronologically.

thanks for the help.

Mauricio
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Saturday, 03 October 2015 04:22
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One more problem: Frontend writing is not working (http://cyclinrio.com/index.php/pt/escrever) and frontend editing opens a window, but it does not allow for text editing, only allows to edit other parts of the post.

Tks again.
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Saturday, 03 October 2015 04:34
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Hey Mauricio,

I am really sorry for the delay of this reply as it is a weekend for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Saturday, 03 October 2015 16:20
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Hi Mark. How can I send you the information so that it is secure? Can I send it directly to you so no one else can see it? Tks
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Monday, 05 October 2015 21:59
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Hi Mauricio,

I am really sorry for the delay of this reply.

If you are requested to submit your site details, you may do so under the tab Site Details below. Please be rest assured that these information will only be visible to the support team from Stack Ideas. You can also store this in your site details area here, http://stackideas.com/dashboard/site to avoid having to enter these information multiple times.
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Tuesday, 06 October 2015 12:00
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Hello, I have uploaded the FTP information but have not been contacted yet. Could you please look into this problem? Thank you.

Mauricio
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Thursday, 15 October 2015 01:16
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Hey Mauricio,

You have provided us with the ftp but did not provide us with the Joomla access. Can you please update your details and post a reply to this thread when you are done?

Thanks
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Thursday, 15 October 2015 02:10
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Hi Mark, thanks for the reply. I have added the joomla login information. Please, let me know as soon as possible when this problem is solved.

Mauricio
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Thursday, 15 October 2015 20:18
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Hey Mauricio,

The login credentials that you provided does not have access to EasyBlog because I cannot access the rest of the section of EasyBlog. Please set the user up with super administrator privileges.

Also, I am not really sure what are the outstanding issues left right now. Can you please advise?
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Friday, 16 October 2015 13:33
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Mark, I have given administrator priveledges. The blog is not working. Once I click on the entry page link to access a post, the link is "dead", such as: http://cyclinrio.com/index.php/pt/capa/entry/la-ciclovia-orla-sul-2013. In all, the appearance and layout of the frontend has changed and does not look as sharp and professional as it did before (I have tried several themes). But the main problems are what I have already listed:

- Links to posts are not working (as mentioned above)
- Frontend editing does not work (the window opens and stays white, with no content)
- "Nenhuma postagem" ("No Posts") Appears at the bottom of the page, as if there were no posts to the blog, but there are posts and this message should not appear.
- I can search the categories, but no posts related to categories show up
- The menus are not showing up in many themes, such as JA Mags
- I can see the tags, and number of times they are used, however, once I click on the tag, I don´t see the post that it is related to.

Please, let me know how this can be fixed.

Regards,

Mauricio
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Friday, 16 October 2015 21:23
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Hey Mauricio,

I am really sorry for the delay of this reply as it is a weekend for us here. Please find the response to your inquiries below:


- Links to posts are not working (as mentioned above)

I have applied some fixes for you on the site, can you give this a try now?


- Frontend editing does not work (the window opens and stays white, with no content)

The reason is because the default category, "Uncategorized" was unpublished. I have published this and it works fine now.


- "Nenhuma postagem" ("No Posts") Appears at the bottom of the page, as if there were no posts to the blog, but there are posts and this message should not appear.

The user that you provided does not have super administrator access and I can't update EasyBlog to the latest version for you. Can you please set the user with super administrator privileges?


- I can search the categories, but no posts related to categories show up

Not really sure what you mean here.


- The menus are not showing up in many themes, such as JA Mags

Not really sure how this is related to EasyBlog but you should check this with the template provider.


- I can see the tags, and number of times they are used, however, once I click on the tag, I don´t see the post that it is related to.

The user that you provided does not have super administrator access and I can't update EasyBlog to the latest version for you. Can you please set the user with super administrator privileges?
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Saturday, 17 October 2015 14:25
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Hi Mark, thanks for the reply.

I have upgrade to the newest version and some of the problems are fixed. Here are the problems that are not fixed

1) When you click in "Categories" it does not show all categories. It only shows "America do Norte" and the categories below it. It should also show "America do Sul" and all categories below America do Sul.

2) At the very bottom of blogger page (http://www.cyclinrio.com/index.php/pt/capa/blogger), there are 3 tabs: Post, Categories and Tags. The link to all categories in the Categories Tab is "Cyclinrio.com", when it should actually link to the page of each category.

3) I was using a theme that was working perfectly in Easyblog 3.9, but now it is completely distorted (JA Magz). I used to have an account with Joomlart, but it expired. Do you have suggestions on where I can find more themes? Is it possible to adapt Easyblog 5 so that the themes will work as they did in 3.9? In 3.9, the slideshow of the Featured posts had large images, and the posts below had small images. Now, the feature posts have very small images and the posts below have very large images. It makes more sense to make the featured posts larger, and the rest of the posts smaller. Is it possible to customize this?

4) I inserted videos using the "Insert/ Embed Video" feature in the blog editor. However, some videos are not working: http://www.cyclinrio.com/index.php/pt/capa/entry/cicloviagem-rio-buzios-2015


Thanks for your help.

Mauricio
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Wednesday, 21 October 2015 21:07
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Hey Mauricio,

I am really sorry for the delay of this reply as I am a little occupied with lots of development works. Please find my response to your inquiries below:

Hi Mark, thanks for the reply.

I have upgrade to the newest version and some of the problems are fixed. Here are the problems that are not fixed


1) When you click in "Categories" it does not show all categories. It only shows "America do Norte" and the categories below it. It should also show "America do Sul" and all categories below America do Sul.

The reason that not all categories are displayed is because the option "Hide Empty Categories" is enabled in the settings of EasyBlog. I have disabled this and it is displaying the categories now.


2) At the very bottom of blogger page (http://www.cyclinrio.com/index.php/pt/capa/blogger), there are 3 tabs: Post, Categories and Tags. The link to all categories in the Categories Tab is "Cyclinrio.com", when it should actually link to the page of each category.

Looks like there's a bug here. I have applied some fixes for you on the site and it works fine now.


3) I was using a theme that was working perfectly in Easyblog 3.9, but now it is completely distorted (JA Magz). I used to have an account with Joomlart, but it expired. Do you have suggestions on where I can find more themes? Is it possible to adapt Easyblog 5 so that the themes will work as they did in 3.9? In 3.9, the slideshow of the Featured posts had large images, and the posts below had small images. Now, the feature posts have very small images and the posts below have very large images. It makes more sense to make the featured posts larger, and the rest of the posts smaller. Is it possible to customize this?

Unfortunately there's no way around this Every new face lift of a car also incorporates a new design and if we are just going to leave the entire HTML structure as it is, this wouldn't be called an update


4) I inserted videos using the "Insert/ Embed Video" feature in the blog editor. However, some videos are not working: http://www.cyclinrio.com/index.php/pt/capa/entry/cicloviagem-rio-buzios-2015

Something is not right with your embed tags. It contains html codes which breaks the parser. Take a look at my screen shot here, http://screencast.com/t/ou7nKeuGLV9S . After removing those tags, the video is parsing correctly now.

By the way, I strongly advise users to split their questions into separate threads in order for us to manage your issues more efficiently. If all your questions are condensed into a single thread, do take note that you will get a slower response simply because different moderators are working on your issues as we do not maintain a "single person single thread".

Every moderator needs to assist everyone
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Thursday, 22 October 2015 16:34
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