By Seele on Friday, 08 November 2013
Posted in General Issues
Replies 9
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Views 737
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I have a problem, after installing EasyBlog no longer works the panel administrator, it is not possible to login. It shows the blank page. I do not know how to restore the situation


blog page http://yogameditazionebenessere.it/blog-di-namaste
Hello Seele,

I have tried to access your FTP, but it show me "Error : Critical error" and "Count not connect to server".
Could you mind provide us your correctly Joomla backend and FTP access so that we can help you check the issues at here? Please advise.

Best Regards
Arlex
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Friday, 08 November 2013 21:21
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Hello Arlex,

I am sending you the data you asked for.
Access from the backend admin panel does not light,
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Friday, 08 November 2013 21:41
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Hello Seele,

Sorry for late reply to this,
I have tried to edit some code in your file, but permission denied. Could you can contact with your host provider and give us permission to edit file from your FTP? Because we need to set the error_reporting to maximum, then can investigate what is that problem caused your both side blank page. Please advise.


Best Regards
Arlex
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Saturday, 09 November 2013 00:51
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Hello Arlex,

if you tell me which folder I can I try to change the permissions, unfortunately you can not do otherwise.
thanks!

Regards
Seele
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Saturday, 09 November 2013 02:07
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Hello Seele,

Sorry for the late reply. Please set the configuration.php to writable. Please advice.

Thanks!
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Saturday, 09 November 2013 02:11
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ok Adelene! I changed the permissions, you can now write.
thanks
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Saturday, 09 November 2013 07:57
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Hello Seele,

I am really sorry for the delay of this reply as it is a weekend for us here.
I already checked your side, it issues seems like lack of this foundry 3.1 file only, and i had added this file for you, it works fine now. Please have a check

Best Regards
Arlex
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Saturday, 09 November 2013 11:22
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Thanks Arlex,

You were great, now it works, thank you very much.

Now I try to continue with the configuration of the Blog.

Best Regards
Seele
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Saturday, 09 November 2013 15:23
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Hello Seele,

You're welcome, glad to heard your issues resolved.


Best Regards
Arlex
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Saturday, 09 November 2013 16:17
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