Hey Sue,

Try check following step and see is it can solve your issue :
STEP 1 : Login from your frontend first If you create new post from backend
STEP 2 : When you click "Preview button"
STEP 3 : Make sure your browser allow you show the preview pop up

If the issue still persists, can you provide us with your Joomla backend and FTP access so we can help you check on this?

Thank you Arlex - Safari was set to block popups!

Can you assist with another question? How do I change my default publishing status to "unpublished"? I thought I had done that, but even though I didn't hit publish, the system automatically published a previous draft! Not good.

You're welcome.

Unfortunately we do not have set as unpublish status by default.

If you want save as draft, you should click on "save for later" button instead of "Apply" or "publish post" button.

Because when you click "Apply" or "Publish Post" button, it will publish the blog post directly in your site.

Ah. I didn't realise that and it has published a draft! I've since deleted it, but it's sent an email to all of my subscribers Is there a way to send an email apologising?

Hey Sue,

I am sorry for the delay of this reply,

Currently we do not have this such of feature available in Easyblog, but you can publish another new blog for this email apologize and described just now that was a draft, sorry about that.

What my suggest is you can temporary disabled all the notification setting from backend > Easyblog > Settings > notifications > Blogs , you can refer on my attached screenshot below.

Once you disable all the notification from there, when you accidentally published the blog post, the system will not send out notification to your site subscriber.

When your draft is done and ready to publish on your site, you can enable back those notifications and click on "notify" button from the backend blog listing page, you can refer on my second screenshot below.

Hope this will help.

Thanks for the tip, Arlex. I may give that a go.
In the meantime I have sent a manual email to all my subscribers. I couldn't find a way to export my subscriber information, so I had to do it manually. Whilst doing that, I discovered how useful it would be to have the subscriber option contain first name and surname.
Thank you again for your assistance,
Sue

Hi Sue Jones,

You are most welcome Sue.Glad that your issue is resolved now. Please let us know if you require any further assistance .