By Leo Nobles III on Thursday, 22 March 2018
Posted in General
Replies 5
Likes 0
Views 488
Votes 0
Hello

How do I prevent user from subscribing to multiple memberships, only a option to upgrade or downgrade?

And how do I remove the extra memberships from my account?
Hello Leo,

You need to use Payplans Limit subscription app which limit the subscription of user's.
https://stackideas.com/docs/payplans/administrators/access-control/limit-subscription

To remove extra no-status subscriptions , you need to use Payplans auto Delete dummy order's functionality.
Go to backend Payplans >> Configuration >> Expert and set Auto Delete Dummy Records to specific period. which are not being used by customer from the specified period then here you can set the period. This option will delete only those records which have subscription status as ‘No-Status’.

Let me know if you have any query.
·
Thursday, 22 March 2018 18:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Perfect would you recommend I use Upgrade app also?
·
Friday, 23 March 2018 10:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Leo,

Yes, you can use Limit subscription app with upgrade app also.
Let me know if you face any issue.
·
Friday, 23 March 2018 11:00
·
0 Likes
·
0 Votes
·
0 Comments
·
Ive added the upgrade app and a error message show up when you click link to see dashboard then click upgrade.

link: https://thebullyplanet.com/all-memberships-plans/membership-dashboard
error: after you click upgrade
·
Friday, 23 March 2018 15:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

I have fixed this issue at your end.
Please take a look on this issue and update me.
·
Saturday, 24 March 2018 15:08
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post