Posts to group don't appear on the dashboard unless I go to Timeline
By Michael Guthrie on Thursday, 02 April 2015
Posted in General Issues
Replies 9
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Hello,
I added a welcome post to a group and it's very important that that post appears for the users accessing that group for the first time. However that post appears on one occasion and then disappears on another and it's very inconsistent and the only thing I managed to figure out is that if I go to the group, it doesn't show, and if I click on the Timeline in the sidebar - it appears (well, almost always at least). Thanks for looking into it,
Michael

edit: If you stay on the group page long enough, you will get notified of an update and a grey bar will appear where you can refresh and see that post. However that is after a long while so that obviously doesn't work the way it should. Plus after a while I get that again and get the posts appear multiple times.
Hi Michael,

I am sorry for the delay of this reply.

Regarding your issue, we managed to identify the caused of the issue and I've applied a temporary fix on your site and now the stream items should display correctly on your group's dashboard and as well in the 'timeline'. Below is the file Ive modified. Please verify again.

JOOMLA/administrator/components/com_easysocial/models/stream.php

The proper fix will be added into next release of EasySocial

Hope this help and have a nice day!
Sam
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Thursday, 23 April 2015 15:05
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Hello Michael,

I can't seem to login to the site with the provided login credentials. Can you please advise please?
Mark
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Thursday, 02 April 2015 23:46
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Hi Mark, apologies, I was away for a bit. The back-end access is attached.
Best,
Michael
Michael Guthrie
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Monday, 20 April 2015 23:22
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Hello Michael,

I am sorry for the delay of this reply.

I'm not quite sure if I understand you here. I've tried to access both of the page that you have provided in the optional information and it seems I'm not seeing anything different from both page. May I know what are you trying to achieve here? Perhaps some screenshot might help
Ezrul Fazwan
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Tuesday, 21 April 2015 12:50
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Hi, here are the screenshots. I checked in Firefox and Chrome.
Thanks,
Michael
Michael Guthrie
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Tuesday, 21 April 2015 16:45
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Hi Michael,

I am sorry for the late reply.
I have checked this 3 times and the results are the same. Both page is displaying identical content. Am I missing anything here?

Please advice.
Yasser Ibrahim
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Wednesday, 22 April 2015 12:17
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Hello Mohd,
Unfortunately the client is experiencing the same glitch as we do. I've tested on Firefox and Chrome, both on Mac. The newer messages eventually appear but it takes really long, unless you go to Timeline.
Hopefully you'll be able to recreate this error.
Best,
Michael
Michael Guthrie
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Wednesday, 22 April 2015 16:51
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Thanks a million Sam, looks like it's working!
Best,
Michael
Michael Guthrie
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Thursday, 23 April 2015 16:20
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Hi Michael,

You are most welcome. Glad that your issue now resolved
Have a good day!
Sam
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Thursday, 23 April 2015 16:57
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