By Samson on Saturday, 17 May 2014
Posted in Technical Issues
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Hello,

when members try to send a comment, they see the "progress-bar", but nothing happens. Then they often try to send the comment more than one time. The comment is sent, but they can't see, before reloading the page. This issue does not depend on used browser-type.

Can anybody verify this effect, or does it only happen on my system? I use Joomla 3.3.0 and EasyBlog 3.9.15790.

Regards
Samson
Hello Samson,

Copy the file /administrator/components/com_easyblog/tables/subscription.php over to your live site
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Saturday, 17 May 2014 18:04
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Hello Samson ,

I am really sorry for the delay of this reply as it is a weekend for us here.
Can i have a temporary access in your Joomla backend and FTP access so we can help you check on this issues? Please advise.
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Saturday, 17 May 2014 12:01
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Hello,

delay is no problem. Your reaction is really fast enough.

I edited first post and added site-details.

Some of my users found out, that problem depends on the check-box, where you can subscribe to the blog. If this box is unchecked, everything works fine. When box is checked, the progress indicator is running, the comment is sent, but user can see no change until relaoding manually. Some users then drum on the send-button und the comment is posted a hundred times.

Regards
Samson
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Saturday, 17 May 2014 15:45
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Hello Samson,

I am really sorry for the delay of this reply as it is a weekend for us here. I have applied some fixes for you on the site and it should work fine now
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Saturday, 17 May 2014 17:49
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Hello,

thank you very much for help. Would you please tell me the fixes, so I can also do these changes on life site?

Regards
Samson
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Saturday, 17 May 2014 17:52
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I'll do as soon as possible! So far, thank you very much!
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Saturday, 17 May 2014 18:26
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Works great! Thank you!
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Saturday, 17 May 2014 20:36
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You are most welcome Samson
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Saturday, 17 May 2014 22:46
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