By peerj on Sunday, 22 December 2013
Posted in General Issues
Replies 18
Likes 0
Views 1.6K
Votes 0
Posting a comment shows Internal Error and then that article page doesn't load.

Setup - Joomla 2.5
Komento - 1.7.2
PHP 5.3.26

Please help.

Regards,
Vincent
Hi,

Please provide us your site's access and FTP access so that we can investigate this.
·
Sunday, 22 December 2013 11:40
·
0 Likes
·
0 Votes
·
0 Comments
·
How can I offer?
·
Sunday, 22 December 2013 21:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Vincent,

We need an access to your administrator site and also to your server (FTP). You can provide them in the site details below.
·
Monday, 23 December 2013 11:10
·
0 Likes
·
0 Votes
·
0 Comments
·
peerj
NIK FARIS wrote:

Hello Vincent,

We need an access to your administrator site and also to your server (FTP). You can provide them in the site details below.


Hi NIK
I provide the information
System have ProFiles
You can access all the files
Looking forward to your solution
·
Monday, 23 December 2013 22:48
·
0 Likes
·
0 Votes
·
0 Comments
·
After you check
Unusual string appears
Very urgent.....
·
Tuesday, 24 December 2013 08:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

I am sorry but while debugging, I've placed a debugging codes in one of the files that I cant access through Profiles.

Can you help replace the file I've uploaded here at /libraries/joomla/plugin/ to restore the original state of the file?
·
Tuesday, 24 December 2013 10:20
·
0 Likes
·
0 Votes
·
0 Comments
·
peerj
Jason Rey wrote:

Hi,

I am sorry but while debugging, I've placed a debugging codes in one of the files that I cant access through Profiles.

Can you help replace the file I've uploaded here at /libraries/joomla/plugin/ to restore the original state of the file?

I've updated
·
Tuesday, 24 December 2013 12:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

Thanks but could you reapply the patch again?

It seems like the issue is coming from a system plugin from your site. At first the trace showed error coming from KSecure plugin. I've applied a fix in the KSecure plugin, but will need to continue trace to see where is it coming from.

Also, as this is a system issue related, because I am making edits to the core Joomla files to investigate the source of the error, and as such Profiles will fail. Is it possible for you to provide me an FTP access so that I am able to edit files without going through Profiles?
·
Tuesday, 24 December 2013 12:53
·
0 Likes
·
0 Votes
·
0 Comments
·
OK
·
Tuesday, 24 December 2013 12:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

Thanks for the access.

The error is coming from 2 places:

/plugins/system/ksecure/ksecure.php : line 28
/componetns/com_alphauserpoints/helper.php : line 33

I've fixed the issue in ksecure.php by addling line 29 but the error from alphauserpoint, you will have to consult the team from alphauserpoint because the function loadLanguage should not be called using this way.

Temporarily, I would suggest you to turn off alphauserpoint integration in Komento -> Integrations -> EasyBlog -> Integration -> AUP until the team from AUP fix this issue.
·
Tuesday, 24 December 2013 13:17
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you for your quick fix
·
Tuesday, 24 December 2013 13:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Now also release some message
Notice: Undefined property: EasyBlogTableBlog :: $ _type in
Able to remove it? in Frontend (User)
and i del alphauserpoint
·
Tuesday, 24 December 2013 13:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Vincent,

Can you specify which page that has this Notice error? Because I couldn't find any. Please advise.
·
Tuesday, 24 December 2013 14:55
·
0 Likes
·
0 Votes
·
0 Comments
·
peerj
NIK FARIS wrote:

Hello Vincent,

Can you specify which page that has this Notice error? Because I couldn't find any. Please advise.

.Currently normal, being testing
Have any questions let you know
Thank you
·
Tuesday, 24 December 2013 15:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Vincent,

Sure, keep us updated then.
·
Tuesday, 24 December 2013 15:12
·
0 Likes
·
0 Votes
·
0 Comments
·
hi
i have a new error...
in the Mail Queue
the message
Notice: Undefined variable: contentTitle in xxxxx/xx/x/components/com_komento/themes/kuro/emails/confirmsubscription.html.php on line 33
·
Tuesday, 24 December 2013 20:44
·
0 Likes
·
0 Votes
·
0 Comments
·
Nobody can help me ?
·
Friday, 27 December 2013 22:59
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

Sorry for the late reply. Can you replace this file at: /components/com_komento/themes/kuro/emails/confirmsubscription.html.php
·
Saturday, 28 December 2013 16:00
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post