Hey Michael,

It seems like you are requesting support for medalmad.com but your Easysocial licensed domain is activestart.org. Please understand that Pro versions only entitles you to support for 1 domain only.

Should you require support for additional domains, please consider upgrading your license to the Developer version or purchase an additional subscription for this site.

Or you can request us from helpdesk to change your Easysocial license domain to medalmad.com , because I checked on your previously post, it seems like you only request for this domain medalmad.com support before.

Hi, I have put in the request to change our domain to MedalMad.com

Once this is done could someone have a look at this issue please.

Thanks

Mike

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like work fine for me if I create new poll on your dashboard or in the group, you can take a look of my attached screenshot below.

By the way, I did check these 2 poll from your database, it seems like these 2 do not have include any content so it show empty for some reason.
http://www.medalmad.com/index.php/dashboard/stream/item/528
http://www.medalmad.com/index.php/dashboard/stream/item/523

Can you try create a new poll and see the issue is it still persists?

Hi,

Strange, I tried it several times on the iMac but nothing. Just checked on iPad and you are right it is working.

Thanks for that.

Mike

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

If the issue still persists, keep us updated then.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.