By Marc on Monday, 01 April 2019
Posted in General Issues
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Why do Polls not appear when all polls option is selected?
We have more than 50 polls listed in the back-end ES admin section, but only 3 appear on the front end
(of which one is expired)
I myself have create 29 polls, but only 2 of these appear in the polls section of the front end.
Some polls have expired, but most don't have an expiry date set.

I would have expected to see ALL polls listed in the front end, with a flag showing which ones are expired.
Hi there,

The reason that it just shows 3 polls only is because those poll(didn't show in the poll page) stream items are no longer exists.

I have no idea why are those poll stream items missing. Either the poll owner deleted by themselves or someone deletes the poll manually.

I just tested on my local site and it seems that when I deleted poll stream item, the data will also be deleted in the database.
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Monday, 01 April 2019 18:09
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Is there any resolution to this?
Our website is quite busy, so we delete stream data after 3 months to prevent the database from being filled up with old, irrelevant data. However, does this now mean that all of our old polls are now removed as well?

I can see in the backend that there are more than 60 polls, but on the front end only 4 are displayed.
Two of these are newer expired polls but the remaining 2 are both mine and more than 7 months old.
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Wednesday, 08 January 2020 20:55
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Hey there,

Is there any resolution to this?
Our website is quite busy, so we delete stream data after 3 months to prevent the database from being filled up with old, irrelevant data. However, does this now mean that all of our old polls are now removed as well?


I am really sorry that I was not clear enough on my previous reply.

If you delete the poll stream item, the poll item will be deleted together as well.

But if the poll stream item been archived, the poll item will not be deleted and will not show on the frontend.

Unfortunately currently that is no other way around to tell system to show those polls item on frontend because thoses polls stream item already archived.

Even you unarchived for those polls stream item from backend, the system will still archived those polls stream item since you set 3 months for that "archive items older than".

I can see in the backend that there are more than 60 polls, but on the front end only 4 are displayed.
Two of these are newer expired polls but the remaining 2 are both mine and more than 7 months old.


This is because there are only 4 poll stream items on your site currently and the other poll stream items have been archived already.
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Thursday, 09 January 2020 13:03
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Okay, got it.
Thanks for the prompt answer.
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Thursday, 09 January 2020 20:02
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Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Friday, 10 January 2020 10:10
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