By Albert on Wednesday, 26 July 2017
Posted in General
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I have already several times in the Points History points overlap each other
Can add seconds to the date? How to do it?
Hi there,

I have already several times in the Points History points overlap each other

It seems that currently, i am unable to replicate this issues on your site. It would be best if you can provide us with that particular user for us further check on this issues.

Can add seconds to the date? How to do it?

Based on your screenshot, there seconds on it already. Maybe i have miss-understand your requirement above.

It would be best if you can elaborate more, by giving exact steps or maybe links to that page and some screenshot for better understanding.

Please advice.
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Wednesday, 26 July 2017 15:34
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These points were added twice for the same action. When a user has added a discussion on the Page.
The website I have configured locally on your computer. Due to limitations of the hosting I will not be able to transfer it to the Internet:D
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Wednesday, 26 July 2017 16:03
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Hi there,

Currently, i am unable to replicate this locally as you can see here http://take.ms/lkioU. I have tested on group, user, page and event. Please advice.
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Wednesday, 26 July 2017 16:54
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I will try to place my copy with the error on the Internet and tell you
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Wednesday, 26 July 2017 17:10
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Hi there,

Keep us updated then.
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Wednesday, 26 July 2017 17:17
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Thursday, 27 July 2017 05:52
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Hi there,

It seems like you are requesting support for different domain than registered on your dashbard . Please understand that Pro versions only entitles you to support for 1 domain only.

Should you require support for additional domains, please consider upgrading your license to the Unlimited version or purchase an additional subscription for this site
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Thursday, 27 July 2017 10:43
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I do not need technical support for this domain. This is a test site, with which I work locally for testing. I'm showing the error in order for you to improve your program. This error sometimes occurred on different sites in the version of EasySocial 1.x.x I'm trying to understand the conditions for this error and how to fix it. In general it would be great if in the history of awarding points there was information the name of the element with which the user performed the action.
For example: If a user is assigned points for reading an article, the history shows the title of this article.
And since users do not quite understand why they get points. You have already implemented this in EasyDiscuss.
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Thursday, 27 July 2017 17:01
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Hi there,

Sorry for my confusion above.

Currently, we dont have the exact ideas how to replicate this issues on our end. Maybe you can provide us with steps on how to replicate this more specifically.

Please advice
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Thursday, 27 July 2017 19:51
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This happens when for one minute, allocation of points. I created a discussion on the page and wrote two answers. Then he accepted the answer as correct and have blocked discussion
http://onlytest.ru/327-user1/points/history
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Friday, 28 July 2017 00:39
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Hey Albert,

it seems like if the point history message too long, it will caused this issue.

Can you try apply this temporary fix into your current template custom css file and see how it goes?


#es .es-timeline__message {
height: 18px;
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
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Friday, 28 July 2017 10:55
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This fixed the error, but one line is not enough to describe.
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Friday, 28 July 2017 12:21
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Hi there,

Maybe you can try css code below and see how it goes.
[gist type="php"]
#es .es-timeline__message {
min-height: 36px !important;
}
[/gist]
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Friday, 28 July 2017 12:30
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Yeah, that's good. But I like it

#es .es-timeline__message {
height: 28px
}
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Friday, 28 July 2017 12:52
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Hi there,

Yes. It is. Thanks for updating.

By the way, Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 28 July 2017 12:56
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