Please upload an app installer.
By adrien on Friday, 11 September 2015
Posted in General Issues
Replies 17
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Hello

A customer is complaining because he can't install an app in ES 1.3.30
The installer returns this as an error message:

"Please upload an app installer."

The same package installs fine on other ES1.3.30 setups
What could be the cause of such message?
Same issue happens with other apps packages on same site.

Thanks for your help.
getting the same problem
paul lewis
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Friday, 11 September 2015 11:10
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Hey Adrien,

Can you download the attached file and upload it into /administrator/components/com_easysocial/controllers/ and see if the problem still persists?
Mark
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Friday, 11 September 2015 11:35
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I did this and this is what i got "Sorry, but there was some permission errors when trying to copy the uploaded files"
paul lewis
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Friday, 11 September 2015 11:39
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Which version are you on? This path is for EasySocial 1.3 not 1.4 .
Mark
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Friday, 11 September 2015 11:58
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ahh i see, well im on 1.4....when will the fix be released and or what is the fix so i can apply it to my site
paul lewis
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Friday, 11 September 2015 12:03
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Hello Paul,

The fix will be release in the next release. However, the fix is on the line 379 in app.php.

Previously: $package = $this->input->files->get('package');
Fix: $package = JRequest::getVar('package', '', 'files');

Hope this helps.
Nik Faris
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Friday, 11 September 2015 12:24
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I did this and this is what i got "Sorry, but there was some permission errors when trying to copy the uploaded files"
paul lewis
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Friday, 11 September 2015 12:30
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Hi

Thanks for your quick replies.
I uploaded the patch and as Paul, now uploading fails with this:

Warning
Warning: xxx/tmp/plg_app_user_discreetdating.zip not uploaded for security reasons!

and

Sorry, but there was some permission errors when trying to copy the uploaded files

(ES1.3.30)
adrien
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Friday, 11 September 2015 12:33
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Nik was that fix for 1.3? i need the fix for 1.4 plz
paul lewis
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Friday, 11 September 2015 15:41
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Hello Paul,

Here is the file for 1.4. Tested in my local and it is working.
Nik Faris
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Friday, 11 September 2015 16:35
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Hello Adrien,

Can you try use this attached file. If this doesn't help, can you provide us your backend and FTP access so we can have a better look on your issue here?
Nik Faris
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Friday, 11 September 2015 16:36
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i tried it and didnt work, my ftp is in my site details
paul lewis
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Friday, 11 September 2015 16:40
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Hello Paul,

To avoid confusion, please post issue for 1.4 here: http://stackideas.com/issues/easysocial . We will continue from there.
Nik Faris
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Friday, 11 September 2015 16:47
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To avoid any confusion: we are talking about ES 1.3.30

I uploaded the file provided by NIK on above message 223346

Joomla Warning:
Warning: *** not uploaded for security reasons!

ES warning:
Sorry, but there was some permission errors when trying to copy the uploaded files
Supporter
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Sunday, 13 September 2015 19:24
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Okay guys, download the attached file and upload it into /administrator/components/com_easysocial/includes/installer/helpers/
Mark
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Monday, 14 September 2015 02:36
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Hi Guys

i have the same problem of ES 1.3
Wayne Booth
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Wednesday, 30 September 2015 17:39
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Hello Wayne,

Please replace the attached file in:
../administrator/components/com_easysocial/controllers/apps.php
../administrator/components/com_easysocial/includes/installer/helpers/joomla.php

Hope this helps.
Nik Faris
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Wednesday, 30 September 2015 17:45
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