Please help me to check. Unable to load tooltip content
By peiyouliao on Friday, 24 July 2015
Posted in Technical Issues
Replies 7
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I found the error only administrators...

Please help me to check the reason

Thank you
Hey peiyouliao,

Thanks for getting back to us quickly,

May I know how to generate this notification when I share the link e.g https://www.pinterest.com/pin/411727590905697131/ (you can check on my screenshot below).

Because I found out the issue is the cache link URL is not show out correctly so hitting this issue.

By the way, can you provide us with your FTP access as well.
Arlex Wong
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Friday, 24 July 2015 11:41
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Hey peiyouliao,

Can you provide us with one of your administrator user account so we can check on this?

Because I logged in as you provided that login credentials can't replicate this issue.
Arlex Wong
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Friday, 24 July 2015 10:45
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Ok !!
I will provide as administrator

You can check the problem from the front
peiyouliao
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Friday, 24 July 2015 10:52
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Excellent support!!
peiyouliao
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Friday, 24 July 2015 12:32
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You are most welcome Peiyouliao. Glad that your issue has been resolved now.
Ezrul Fazwan
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Friday, 24 July 2015 12:35
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Hello:

There are other users have the same problem
User list: habitat1975、city-home

Once again to help
Thank you
peiyouliao
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Sunday, 26 July 2015 16:01
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Hey peiyouliao,

I believe you have already created a new post at http://stackideas.com/forums/other-a-user-also-occurred-unable-to-load-tooltip-content . We'll reply you there instead
Mark
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Sunday, 26 July 2015 21:32
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