Hey James,

Currently, PayPlans don't support downgrade at the moment in the system.

@Karanveer, I can downgrade.

I set it up using the Upgrade tool, the problem is the language still suggest it is an upgrade instead of a downgrade. The only issue that I see besides the language is that if the user subscribed to the gold plan as example for $20 per month, and want to go to the bronze plan for $5 per month, they system doesn't know how to handle the pro-rated credit the user should receive.

It may be something to consider adding in a future release.

James

Hey James,

I set it up using the Upgrade tool, the problem is the language still suggest it is an upgrade instead of a downgrade. The only issue that I see besides the language is that if the user subscribed to the gold plan as example for $20 per month, and want to go to the bronze plan for $5 per month, they system doesn't know how to handle the pro-rated credit the user should receive.

In downgrade higher plan will be downgrade to lower one and remaining amount , there is no way to adjust for now.
That's why i said it not possible in the system at the moment.

It may be something to consider adding in a future release.

It would best if you could submit your feature request regarding this simply by creating a new post in the Voices section so everyone else on the site could vote for it as well. The team will usually prioritize features that are in popular demand during the development process of the next major release.

Let me know if you have any queries.

Done! Thank you for the suggestion.

James

Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.