By Marcus Roskill on Friday, 12 October 2018
Posted in General
Replies 11
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Hi guys

We have noticed that the site has stopped sending notification emails however you can see them under email activities. We have PHP mail setup as we always have but it has suddenly stopped working. We did a send test email and that worked fine, very weird!

Can you help please?

Many thanks
Katie
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know do you have setup cronjob on your server yet?

However, can you update your following site details at http://stackideas.com/dashboard/site so we can better have a check?

1. Joomla backend access
2. FTP access
3. Cpanel access which can setup cronjob on the server
4. Are you referring EasySocial email notification doesn't sent out?
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Saturday, 13 October 2018 10:13
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I've added our details.

Thanks
Katie
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Monday, 15 October 2018 16:15
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I've added our details.

Thanks
Katie
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Monday, 15 October 2018 16:15
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Hey there,

Based on what i checked, it seems like it will automatically send out 20 pending emails in certain of time.

May i know how long you set that cron interval from your server?

Is it possible for you provide us with your Cpanel access as well?

By the way, I did received email notification send from your site, you can check my attached screenshot below.
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Monday, 15 October 2018 18:34
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Hi,

It looks like it is sending all OK now. Cronjob is set to 5 minutes:
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Monday, 15 October 2018 18:37
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Minute Hour Day Month Weekday Command Actions
*/5 * * * * /bin/wget -O /dev/null "http://thehuntingnoticeboard.com/index.php?option=com_easysocial&cron=1";
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Monday, 15 October 2018 18:37
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Yes, so it will send 20 emails per 5 minute.
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Monday, 15 October 2018 18:56
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Hi Arlex,

Where is the 20 emails to be sent every 5 minutes set?

What happens if there are more than 20 emails pending?

Thanks
Katie
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Tuesday, 06 November 2018 00:04
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Hey Katie,

By default, system will send out 20 pending email per 5 minute when your server execute your cronjob process.

Meaning to said that, when your server execute your cronjob process second time (after 5 minute), so it will automatically send out 20 pending email to your site user.
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Tuesday, 06 November 2018 11:08
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But what happens if we send a bulk message out in the conversation area? Obviously over 1,000 emails will try and be sent. What happens then? As it looks to just clog up the pending file at the moment... how do I stop this happening?

Regards
Katie
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Tuesday, 06 November 2018 18:14
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We will probably add a setting to allow admin to set how many pending email to send out when the cronjob process in next release version.

For now, you can download my attached file and replace into this following file location. JoomlaFolder/administrator/components/com_easysocial/includes/cron/hooks/email.php so it will send out 100 pending email for every 5 minute when the cron run on your server.
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Tuesday, 06 November 2018 20:19
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